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Drivers & Software

Journeyman III
Journeyman III

Heavy stutter in certain games 16.9.X

I have gotten a really annoying problem with the two latest drivers from AMD, 16.9.1 and 16.9.2

When I play World of Warcraft, War Thunder, Grim Dawn, ReCore I get a really heavy stutter that last a second and occurs every 5 seconds. I can't find much info about it and feels I'm alone with this problem. To describe this stutter more, when the stutter happens it freezes your whole computer for a second, everything but your sound, you can't move your mouse, can't tab or anything, everythign freezes, your music in the background still plays normally, it doesn't freeze or have that funny .1 second loop sound.

I don't have this problem when I'm using an older driver (16.7.2).

What I notice when this stutter occur is my GPU Core goes from 1303 to bottom ~670mhz (idle clocks). I have noticed that this stutter occurs in world of warcraft more often than in other games.

My computer:

Core i7 3770K @ 4.3GHz

Corsair DDR3 1600MHz 8GB

ASUS Maximus V Formula

Corsair Rm750Wx

MSI RX 480 Gaming X 4GB

2x ASUS MG278Q, DP 1.2, 144hz, freesync off

Windows 10 64-bit with Anniversary Update

Obviously I have reported this to AMD via Crimson but I wanna see if anyone has experienced this aswell and probably has found a solution.

EDIT:

gpu-zstutter.png

You can see here that every spike downwards is a stutter that lasts 1-2 seconds.This is with Power Limit to +50%

gpu-zstutter2.png

Both sessions are just standing still in World of Warcraft with a graphic quality of 5, I have tested increasing to 10 and decreasing to 1, but the same stutter occurs anyway.

Temperatures doesn't go above 72C, CPU is not even near 60C.

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5 Replies
Challenger
Challenger

Re: Heavy stutter in certain games 16.9.X

open crimson, click preferences, click on "Report Issue"

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Challenger
Challenger

Re: Heavy stutter in certain games 16.9.X

Or just go directly there: https://www.amd.com/report    

because you'll have to type everything manually anyway...

Staff
Staff

Re: Heavy stutter in certain games 16.9.X

When did you update to Win10 Anniversary? Any chance that may be when you started seeing the game stutter?

Anyway if you can capture a GPUView trace for this kind of problems, it'll be very helpful for developers to look at. Just saying

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Journeyman III
Journeyman III

Re: Heavy stutter in certain games 16.9.X

I updated to Win 10 Anniversary when it released, I didn't have any problems back then, I probably stilled used 16.7.2 back then. The stutters came with 16.9.1.

I started to think more into this, since I really can't find anyone with this problem it has to be related to my PC only. I literally have no idea what is causing it, checking background apps, activity, nothing should cause this problem.

So yesterday I formatted my C: drive and reinstalled Win 10, updated to anniversary update and installed a few drivers for motherboard and grabbed the 16.9.2 drivers from AMD. Everything is butter smooth now, no stutters.

I will probably don't know what caused the problem, but at least now if I happen to start getting stutters, I will probably know which program I installed last.

I did report this stutter with the latest two drivers to AMD, sadly they don't have a list of program I had in my computer so they may not be able to replicate it, but I will report back if I find the cause of it.

Thanks for your time.

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Adept II
Adept II

Re: Heavy stutter in certain games 16.9.X

Get stuttering with 16.9.2

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