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Drivers & Software

lexinator
Journeyman III

HDMI Scaling resetting All by its self!

So I run triple monitors through a RX570.

Software Version - 2020.0909.2058.37766
Driver Version - 20.20.29.01-200910a-358826E-RadeonSoftwareAdrenalin2020
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01451
OpenGL® Version - 26.20.11000.14736
AMD Audio Driver Version - 10.0.1.16
Vulkan™ Driver Version - 2.0.154
Vulkan™ API Version - 1.2.149
Windows Version - Windows 10 (64 bit) ¨2004¨

The HDMI Scaling option auto resets every time I go to sleep or shut down.

Also if I drag a window it will auto-expand and bleed over horizontally into the next screen and that's not what I'm trying to do or nor where I want to go.

I can quickly set them all back if I click on the scaling slider bar button.

Also if I go to resize or move the window to another window, it crashes.

No resolution yet....

I installed - win10-64bit-radeon-software-adrenalin-2019-edition-19.7.5  = Problem Resolved

I then updated to - Win10-Radeon-Software-Adrenalin-2019-Edition-19.12.1 = Problem Resolved

I then updated to - win10-radeon-software-adrenalin-2020-edition-19.12.2  = Problem NOT Resolved.

I then updated to - Win10-Radeon-Software-Adrenalin-2020-Edition-19.12.3 = Problem NOT Resolved.

I then updated to - Win10-Radeon-Software-Adrenalin-2020-Edition-20.4.2 = Problem NOT Resolved.

I then Updated to - Win10-Radeon-Software-Adrenalin-2020-Edition-20.9.1 = Problem NOT resolved.

I then removed the current install, restarted, then installed the 20.9.1 version. Restarted = Problem NOT Resolved

It seems the Update Option is not the way to go

Full Uninstall and then restart, then install latest version is the way to go.

Anyone else with this problem

(My last post did not even get one reply since last year.)

Does AMD have anything to say about this

*UPdate* I have disabled integer scaling and the problem goes away. Why.........

1 Reply
lexinator
Journeyman III

This is exactly why I went out and purchased an RTX3070Ti.

Tired of AMD's lack of support.

1 year and nothing from AMD.

Great way to run your after sales business!

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