cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

zesshi
Adept II

HD8870M system freezes

Samsung NP880Z5E
Windows 10 2004 64bit
AMD HD8870M Driver: Radeon Software Adrenalin 2020 20.9.2
After installing the driver, the system freezes, only disconnecting with the power button helps. At startup, the system freezes on a black screen in front of the welcome screen. I have to use the power button again until I enter safe mode. Next, disable the video card in the device Manager and only after the system starts. When you try to turn on the video card in normal mode, the system freezes.
As I understand it, the problem appeared after updating the components of Windows 10. The reinstallation of Windows. Going back to the original settings doesn't help. I installed different drivers: the driver from the developers of the laptop (Samsung), the driver 20.4.2. 20.4.1 (used before the update) 20.9.2 20.9.1 (relevant for my video card). Removed using amd cleanup and display driver Uninstaller

0 Likes
47 Replies