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Drivers & Software

itsmuhammed
Journeyman III

Graphics card has problem after drivers installation

Hi, I have Dell Inspiron 15R 5521 laptop and model of the graphic card is Radeon HD 8730M.

I installed the drivers that the latest one in that time on December 2020. My PC restarted and screen was frozened, even the mouse didn't move. This problem continued after restarted and then, I disabled the graphic card in secure mode.

And now, I've solved this problem with using DDU in secure mode but I have question to you;

1-  I want to upgrade my graphic card but which driver I should install?

I installed Adrenalin 21.4.1 Recommended (WHQL) but the problem I mentioned in up is happened again. I was used Adrenalin 21.5.1 Optional and it worked on Windows 10 but I'm using Win 11 now and it doesn't work.

2 -  I can't any value or something else on Benchmark when I tested my graphic card. I getting 2-3 fps on FurMark test by the way. Is this proof of I have some problem about graphic card?

Thanks.

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kingfish
Volunteer Moderator

The latest/last drivers for the AMD graphics is the version 21.5.2....and that is for Windows10. There are no drivers from AMD for Win11. You can try the Win10 driver.  https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-8000m-series/amd-radeon-hd-8730m...

Regardless, you have a Intel processor with a Intel graphics chip. This must be updated Before installing any AMD driver. Go to Intel support, run their driver finder and install all it finds.  https://www.intel.com/content/www/us/en/download-center/home.html

 

 

https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-8000m-series/amd-radeon-hd-8730m...

 

 

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