cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

anaid72
Journeyman III
‎03-05-2018 03:04 AM

Graphic card update ends up with blue screen dpc watchdog violation

I've a HP ProBook470 G3 with a Radeon R7 M340 installed. It's upgraded with Win10 64 bit Version 1709 Build 16299.248. I'm currently trying to update my graphics drivers with the newest version of Adrenalin Edition 18.2.3 Optional. During this installation my computer always crashes with blue screen and dpc watchdog violation. I tried all installation options and all ended up with the blue screen. I hope you can help me on this issue.

0 Likes
2 Replies
kingfish
MVP
‎03-05-2018 11:52 AM

It would be best to use the graphics drivers (Intel and AMD) from the laptop manufacturer for Win10:

https://support.hp.com/id-en/drivers

anaid72
In response to kingfish
Journeyman III
‎03-07-2018 01:06 AM

Thank you for this advice.

I downloaded the Driver from HP but those are all lower versions as already installed. Therefore I decided to keep so far the installed version as this one is working fine.

0 Likes