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Drivers & Software

Journeyman III

Gigabyte Radeon RX 5600 XT black screen

I just made a new build, and after installing windows and updated it, I updated the Microsoft Store, restarted the PC, everything was working fine, I whent to download AMD Drivers for the GPU, and right when I click open, I get a black screen, try restarting the PC, I saw the "login" screen, was able to enter my PIN, but as soon as windows opened it whent black again.

I found a video online with a guys that restart the PC on recovery mode/Safe mode uninstalled the driver whit DDU and when it restarted it was fixed, I followed the video step by step, but in Monitor display it didnt show a AMD GPU like him but an Intel one, I still uninstalled that thing and continued, after restarting with the DDU app I got to "login" page, but black screen again right as windows open

Did anyone have that happen to them ? and know a way to fix it ? I really need help, its my first time with a AMD GPU and I have no ideal what to do.

The build is the following:

CPU - Intel i5-10400

MoBo - MSI MPG Z490m Gaming Edge Wifi

GPU - Gigabyte Radeon RX 5600 XT 6GB OC

RAM - Vengeance 16GB 3600 (Still on 2133)

Storage - WD Blue 500 M.2

if you need any more information feel free to ask.

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