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Drivers & Software

whybrocomeon
Newcomer

Getting permanent black screen as I am trying to install the amd gpu driver

I recently got a new pc with the new XFX 5700 gpu and I was trying to install the amd gpu driver - but as i am trying to install the drivers my pc screen goes black permanently, at about 70% of the installation process. then i have to do a hard shutdown and boot into safe mode to use ddu to remove the driver. What can I try? How can i Check which part of my pc is the problem

My Specs:

-Ryzen 5 3600 CPU

-8GB XFX RX 5700 XL DD ULTRA

-16GB RAM at 3200MHz

-530W PSU

-240GB SSD

-1TB HDD

I have the newest version of Windows 10 Enterprise

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1 Reply
saryng
Journeyman III

Same problem, yet no solution.

my gpu is R9 270 2gb

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