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Drivers & Software

smartopinion
Adept I

Getting Driver installation error. New to Gaming Computer Builds. Need help

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Built a New Gaming Computer

Please excuse me for being Novice and this is my first build and I am kinda not happy that it's having issues...

  • Tomahawk B550 mother board , (1 Tb SSD, AMD Ryzen 9 5900x 12 core processor with Cooling fans).
  • Radeon RX 6600 XT 8g graphics card  inserted in (PCI_E1,Gen 4),
  • M.2_1 has the 1 TB SSD
  • A2, B2 Slots have DDR4 Ram
  • Mother board BIOS Settings for the Graphics Card: PCI_E1 Gen Switch (tried as Auto, Gen4)

While installing the Windows 10 Disk image, system is throwing error for the Graphics driver. I am out of ideas to debug the issue...

Following Graphics drivers were tried from the WebSite

Driver: Radeon Adrenalin 2020-21.10-2 Win10-Win11 64 Bit Oct 25

Driver: Radeon Adrenalin 2020-21.12.1 Win10-Win11 64 Bit Dec3

 

Any help is highly appreciated..

 

 

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goodplay
MVP

Re: Getting Driver installation error. New to Gaming Computer Builds. Need help

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Maybe a picture of the error popup might help someone offer suggestions.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 7000s 2tb, Nitro+RX6900XT, RM850, Win.10 Pro..

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smartopinion
Adept I

Re: Getting Driver installation error. New to Gaming Computer Builds. Need help

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goodplay
MVP

Re: Getting Driver installation error. New to Gaming Computer Builds. Need help

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Is this a Windows 10 'N' version, or maybe Dev/Insider preview build ?

Also do not install graphics driver until after the OS has been installed and restarted on the built in basic display driver.

And do not try to install driver from device manager, use the downloaded and saved pkg...

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 7000s 2tb, Nitro+RX6900XT, RM850, Win.10 Pro..

View solution in original post

6 Replies
goodplay
MVP

Re: Getting Driver installation error. New to Gaming Computer Builds. Need help

Jump to solution

Maybe a picture of the error popup might help someone offer suggestions.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 7000s 2tb, Nitro+RX6900XT, RM850, Win.10 Pro..
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smartopinion
Adept I

Re: Getting Driver installation error. New to Gaming Computer Builds. Need help

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smartopinion_1-1639022487977.png

smartopinion_2-1639022515505.png

 

smartopinion_4-1639022587019.png

smartopinion_5-1639022608328.png

 

 

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goodplay
MVP

Re: Getting Driver installation error. New to Gaming Computer Builds. Need help

Jump to solution

Is this a Windows 10 'N' version, or maybe Dev/Insider preview build ?

Also do not install graphics driver until after the OS has been installed and restarted on the built in basic display driver.

And do not try to install driver from device manager, use the downloaded and saved pkg...

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 7000s 2tb, Nitro+RX6900XT, RM850, Win.10 Pro..
goodplay
MVP

Re: Getting Driver installation error. New to Gaming Computer Builds. Need help

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A little more research found one of many articles https://www.drivereasy.com/knowledge/a-media-driver- your-computer-needs-is-missing-fixed/

ps. not saying to use their software App. 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 7000s 2tb, Nitro+RX6900XT, RM850, Win.10 Pro..
smartopinion
Adept I

Re: Getting Driver installation error. New to Gaming Computer Builds. Need help

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Thanks for the follow up. So looks like my issue was resolved after I used MS media creation tool  and asked it to create a bootable thumb drive. Earlier when I created the bootable thumb drive using Create Windows 10 Installation media option, looks like that option requires a Display Driver during installation which was causing error. 

After I used Windows Media Creation Tool (for Win 10) I was able to install that OS on my newly built PC without the need for the driver (Radeon RX 6600 XT) at the time of the install. The installation of the OS is successful.  I plan to install the RX 6600 XT driver from the AMD's website to night.. I will update you guys how that goes. I anticipate no issues doing this way but let's see what happens...

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smartopinion
Adept I

Re: Getting Driver installation error. New to Gaming Computer Builds. Need help

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Your suggestion worked. I am closing this thread..