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Drivers & Software

General Problems with AMD Radeon Software and Drivers

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Hello Guys,

I'm a young person from Germany, so please excuse my bad english.

PROBELM 1:

I recently tried to use the AMD Eyefinity Mode because I saw a video about it on YouTube. I searched and searched but I couldn't find the option. I also asked in some german PC-Forums, but nobody could help me. I hope you can The option just isn't showing up!

PROBLEM 2:

Since I have my PC my screen goes black from time to time (about every 30 minutes) and every aplication crashes. Sometimes also Blackscreen. I don't know why this happens. Especially for me as a gamer this is really annoying. After the blackscreen the AMD Bugreport Tool notifys me that my PC had a Drivertimeout. What do I have to do to fix this?

PC-Details

CPU: AMD Ryzen 5 3400G with Radeon vega Graphics

GPU: AMD Radeon RX Vega 11 Graphics

Software-Details

AMD Radeon Software Version: (Optional Installation) 21.3.3

Driver-Version: 20.50.03.01-210310a-365057E-RadeonSoftwareAdrenalin2020

Operatingsystem-Details

Name: Microsoft Windows 10 Pro

Version: 10.0.19042 Build 19042

Systemtype: x64 based PC

Baseboard-Manufacturer: ASUSTeK COMPUTER INC.

Baseboard-Product: PRIME A320M-K

The PC is a Desktop PC - so no Laptop!

 

If you have any questions about the PC feel free to ask.

 

Please help me!

Greetings

TheBeaconCrafter

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1 Solution

Accepted Solutions

Re: General Problems with AMD Radeon Software and Drivers

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So, basically for people who need a solution to this thema: My RAM was broken. Therefore I bought a new one. It works perfectly now. Thank you for all your replys!

View solution in original post

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9 Replies
lyme
Adept I

Re: General Problems with AMD Radeon Software and Drivers

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What is the rating of your psu, and how old is it?

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Re: General Problems with AMD Radeon Software and Drivers

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Maybe about a year old. I'll check for the rating, wait a minute

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Re: General Problems with AMD Radeon Software and Drivers

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4D4F1BF5-4A4E-47FB-BBCA-404B772B741F.jpeg

033E9FFC-5ACF-4701-989A-271FF90C7BF0.jpeg

  Here are the BIOS settings

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ray_m
Community Manager
Community Manager

Re: General Problems with AMD Radeon Software and Drivers

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Please DO NOT open multiple posts on the same issue.

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Re: General Problems with AMD Radeon Software and Drivers

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Okay. Im not going to open any more posts. Body nobody wants to help me.

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Re: General Problems with AMD Radeon Software and Drivers

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Can you help me?

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lyme
Adept I

Re: General Problems with AMD Radeon Software and Drivers

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Starting from the start.

1) If you are overclocking, set it back to normal.

2) Make sure you have at least a 500w psu.

3) Apply all the windows updates

4) Update your motherboard to the latest bios.

5) If you are using any overclocking utilities, turn them off.

6) Reinstall your graphics drivers, using the "clean" install method included in the graphics drivers.

7) Try using a different cable from your video card to the screen.

Try your video card in someone else's computer. If it does the same thing, you card is the issue.

9) Try your monitor on a different video card.

10) Try your pc with a different video card.

Once you've done all that, report back.

Thanks.

 

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goodplay
MVP

Re: General Problems with AMD Radeon Software and Drivers

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It might help if you list the make/model of monitors and cables (and/or adaptors) being used, for someone to offer assistance.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb, Nitro+RX6900XT, RM850.
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Re: General Problems with AMD Radeon Software and Drivers

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So, basically for people who need a solution to this thema: My RAM was broken. Therefore I bought a new one. It works perfectly now. Thank you for all your replys!

View solution in original post

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