Drivers & Software

[paulthecarman]

I own a Dell Inspiron 5576 gaming, specs here: Dell Inspiron 15 5576 Gaming Specs - CNET

For some reason, none of my games will use any of my shared GPU memory. For example, when playing Fallout 4, in the Task Manager I see that my dedicated GPU usage (512 MB) is being completely used. However my shared GPU usage (3.7 GB) never gets above just 0.1 GB of usage. Because of this, I'm not getting nearly the performance I can observe in YouTube videos in other people's systems with the same graphics card! Is there anything I can do to change this?

[paulthecarman]

It's been two weeks since I asked this question. Am I going to get any help at all?

[kingfish]

If nobody has had the same issue...don't expect a reply. This is a user to user forum. You can contact AMD with your issue > Email Form

[paulthecarman]

I was under the impression this was monitored by the AMD team, sorry. Thanks for providing the link to where I can actually get help, though.

[kingfish]

yes...it is monitored by the AMD team...to enforce Forum rules and keep the trolls away. Otherwise:

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[pokester]

You might look at this support page as you may not be utilizing the better graphics support you have if you are not using the correct settings.

Configuring Laptop Switchable Graphics on a Windows® Based System

[paulthecarman]

Sorry for the late reply. I took a look, and none of the suggested things fixed the issue.

On another note, I noticed that while my GPU shared memory does not ever get above 30%, my CPU usage is at 100% constantly as I'm playing demanding games. Does this mean my system is being bottlenecked by my CPU? If that is the case, I highly question the intelligence of whoever designed my laptop and put in a processor that holds back the GPU.

[pokester]

It sure sounds plausible but I don't know for sure. If you open a support ticket with AMD they may be able to assist better. Their level of help seems to be hit and miss at times but it sure can't hurt to ask. The link: Email Form

[livdans95]

basically uninstall all of your amd drivers the proceed to the dell support page for the 15 5576 and continue to download and install the graphics card drive provided by dell do not download driver updates from the amd website for some reason they do not recognise the dedicated card only the integrated r7 graphics this is all i did and now i can sit on 60fps max graphics settings on league of legends compared to the 30fps on the lowest settings possible 

[wonder]

I have the same problem but i have a 560