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Drivers & Software

Gioele
Journeyman III
Journeyman III

Re: Games don't see the second graphic card

Sorry :)

Again, I did it but Windows don't see the second graphic card. I don't know why.

 

Maybe Windows don't know that the second graphic card is for the high power. It use the saim graphic card. But if the problem is windows I can search another resolution, for example how to say to Windows what graphic card is for high performance.

 

Edit. I don't know if it is the point, but in the BIOS there is an option called "Dual GPU". After a research I notice that in my laptop there is a tecnology for use the second gpu as an extension of the first... I think. I don't know the details.

 

In any case. In the games there is write AMD Radeon R5 Graphics "VRAM utilizated 1522/498 MB (for example, for the game that I'm seeing now). During the game there is an high use of the first GPU and Vram, but not the second.

In AMD Radeon software there is write that AMD Radeon R5 Graphics don't have the minimum requirement. But I don't understand if it intend the basic gpu or the dedicated. In the performance, there is always a use of the vram of the second vram (1%, the vram with 2gb), but not the usage of the second GPU, even during the game, even if I do what you said (setting, display, ecc...).

Windows use the same name of the grafic card for the basic and for the high performance (AMD R5 Graphics). I follow the instruction but nothing changed. (In the images that I posted in the previouse posts you can see the window).

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Gioele
Journeyman III
Journeyman III

Re: Games don't see the second graphic card

Hello,

I contacted Windows and Lenovo and we are searching to resolve the problem. An user said that my laptop have the possibility to use the second card, maybe, but the article were there is write this was written years ago, when there was an old version of Windows (1707, or similar), Lenovo, AMD etc. He said to me to refresh Windows and to do other things with the reinstallations of the drivers of Lenovo but he send to me an immage about an old version of AMD program where there is the option of "Switchable graphics menù" that I don't find in this versions of AMD Radeon software (21.2.3).

https://www.amd.com/en/support/kb/faq/dh-017#faq-Accessing-Switchable-Graphics-Menu

So now I am reinstalling all. But my question is there should be this menù in my Radeon software?

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kingfish
Esteemed Contributor III

Re: Games don't see the second graphic card

The older versions of AMD laptop graphics had the 'switchable' function in the AMD menu. That has changed and now Microsoft handles that. Go to your computer 'Display' setting and scroll down to 'Graphics'.

7.png

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Gioele
Journeyman III
Journeyman III

Re: Games don't see the second graphic card

I know that, I have it but Windows 10 doesn't see the second graphic card, it use the same. Seem that it is not a problem of Windows, so now I am working with Lenovo for see what is the problem.

Seem that the problem is the customization of my laptop, or I don't know.

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Gioele
Journeyman III
Journeyman III

Re: Games don't see the second graphic card

Hello,

 

I wanto to update you. Seem that the second gpu was a support of the first.

 

https://community.amd.com/t5/graphics/how-to-switch-from-radeon-r5-integrated-to-radeon-r5-m430/td-p...

 

With the passage of Switch gpu to Windows 10 Windows don't see the second graphic card.

 

The problem is that in the old versions of AMD, and in the new but I think for what you said about Windows, there isn't the option "gpu overload" and the laptop use the same gpu for all.

 

In the battery settings many things are in "Energy saving", but even if I change the options there isn't changes. If I change in the BIOS Switchable Graphics to Dual GPU laptop go faster but AMD don't see always the second gpu in the old versions.

It is as the second gpu is installed where today it shold not be installed, so Windows don't think that it is a graphic card.

It was the period of AMD crossfire and bridge etc

 

Salve,

 

vorrei aggiornarvi. Praticamente sembra che la mia seconda gpu sia una sorta di supporto della prima

 

https://community.amd.com/t5/graphics/how-to-switch-from-radeon-r5-integrated-to-radeon-r5-m430/td-p...

 

Con il passaggio dello switch gpu a Windows 10 Windows non rileva la mia seconda gpu.

 

Il problema è che nelle versioni precedenti di AMD Radeon non compare l'opzione "gpu overload" e per le alte prestazioni il computer continua ad usare quella base.

 

Ho notato che nelle impostazioni della batteria molte cose sono "massimizza risparmio energetico" ma cambiandole non mi sembra chebil risultato cambi. Se cambio nel BIOS da Switchable Graphics a Dual GPU il computer và più veloce ma i precedenti programmi AMD non rilevano la seconda scheda gpu. Gli utenti AMD dicono sia un problema di Windows mentre Lenovo ha difficoltà ad aiutarmi perchè le cose oggi sono diverse.

 

È come se la seconda gpu fosse installata dove oggi non verrebbe installata, quindi Windows non la riconosce come seconda scheda grafica.

 

Quando cambio le impostazioni del BIOS o cerco di far capire al computer che deve usare quella gpu e riavvio Windows quando inizia ha diversi secondi in cui fà comparire su schermo la parola "Attendi".

 

https://community.amd.com/t5/graphics/how-to-switch-from-radeon-r5-integrated-to-radeon-r5-m430/td-p...

 

 

The "Display" way don't work.

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