Drivers & Software

[hoconnor2021]

I see similar problems but no proper solution that I saw.  I would be happy to run some diagnostic program and help out a little.

The complete error reads something like this:

"   Failed to create OpenGL context for format
QSurfaceFormat(version 2.0, options
QFlags<QSurfaceFormat::FormatOption>0, depthBufferSize
24, redBufferSize
-1, greenBufferSize -1, blueBufferSize -1,
alphaBufferSize -1, stencilBufferSize 8, samples -1,
swapBehavior QSurfaceFormat::DoubleBuffer, swaplnterval 1,
colorSpace QSurfaceFormat::DefaultColorSpace, profile
SurfaceFormat::NoProfile)
This is most likely caused by not having the necessary
graphics drivers installed.
HE
Install a driver providing OpenGL 2.0 or higher, or, if this is
not possible, make sure the ANGLE Open GL ES 2.0 emulation
libraries (libEGL.dll, libGLESv2.dll and d3dcompiler_*.din are
available in the application executable's directory or in a
location listed in PATH.    "

Thanks,

Hans

[elstaci]

I believe you are the 3rd person with a Professional GPU card to open a thread with that error.

@fsadough, AMD Moderator and expert on Professional GPU card might be able to assist you with your problem.

[fsadough]

1. What is the OS (exact version, use winver)?
2. What is the driver version used (provide the URL)? 

[nialabert]

Hello,

I have exactly the same message on a fresh installation of windows 10 (after a crash...).

1. Win 10 21H1  build 19043.1288

2. https://drivers.amd.com/drivers/prographics/win10-radeon-pro-software-21.q2-june18.exe

3. Graphic card is installed in a DELL precision

4. Two displays are connected to the card.

It remains in my head a similiar message appearing years ago. But I lost the solution

[nialabert]

Ok I find a solution.

• in C:\AMD\Win10-Radeon-Pro-Software-Enterprise-21.Q2.1\AMDCleanUninstallUtility lauche AMDCleanupUtility.exe
• remove the folder C:\AMD\
• Reboot
• then try to relauche the installer win10-radeon-pro-software-21.q2-june18.exe
• For me it worked
• Then on the driver installer, I chose to apply the option "remove all old driver"
• It needs a reboot and to relauche the setup.exe in C:\AMD\

Everything seems to be well installed. Not I need to tests  it under load.

[Wolfstar098]

Thank you so so much this worked for me and now I can play games that wouldn't work without the updated drivers. I could literally give you a kiss on the forehead but not the lips with how joyful I am now. Thank you so much.