Drivers & Software

[alistairsw]

My system:

AMD R9 380

Desktop

Windows 10 64bit

Driver Version: 24.20.11016.4  (according to Device manager, properties, driver, driver version)

Display Devices: BenQ GL2450 59Hz

                             Philips 32PHT4012/05 59Hz

Motherboard + Bios Revision:

Gigabyte Tehcnology H81M-S2H Bios: American Megatrends F1

CPU/APU

Intel Core i5-4460 3.2GHz 4 Cores

PSU: I'm unable to work out what model this is very easily.

RAM: 8GB

The issue:

For a while I was using the amd settings application to update drivers and it worked temperamentally; sometimes allowing me to update, sometimes failing. More recently I have been unable to find that application on my computer and now when I attempt to install a driver from the AMD website directly I get the following error message: "Extract: error writing to file atikmdag.sys".

After retrying numerous times it seems to most commonly fail in the same place (on the atikmdag.sys extraction and at exactly 81%)

The exact file I try to run that produces this error is called: win10-64bit-radeon-software-adrenalin-edition-18.8.2-aug27.exe

[mostafa_0017]

To any lost soul who ends up on this shore by the Google tides you need to have enough free space both where you are extracting the installer ie: C:\AMD and surprise surprise your temp folder as well, if it's in your C partition then all you need is free space inside the C partition but if you moved your temp folder elsewhere (like me) then you need enough free space on that partition (2 GB should be enough).