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Drivers & Software

killerbrambo88
Adept I

Re: error 1603

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should i download two of them? which first?

i'm sorry, i'm not that great with computers.support.PNG

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pokester
MVP

Re: error 1603

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the minimal is just a driver with no controls over options. no radeon settings to control things.

I'd install the top one with all features. You don't need both.

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pokester
MVP

Re: error 1603

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No worries! I'm not always the best either! That's why we all try to help each other! Makes me happy if I get someone going! Lots of good helpers around here.

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killerbrambo88
Adept I

Re: error 1603

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i really appreciate your help, i was lost after trying so many things.... Drivers are downloading btw

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killerbrambo88
Adept I

Re: error 1603

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same error 1603

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killerbrambo88
Adept I

Re: error 1603

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i deleted every AMD map in program files, program files x86 and in C: yesterday, is that a problem?

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elstaci
MVP

Re: error 1603

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When you updated your laptop to Windows 10, did you download the Intel Graphic drivers for Windows 10 and installed it? HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

Driver-Chipset (2)

Intel Chipset Installation Utility

system software Manager Icon
10.1.1.40 Rev.A3.7 MBJul 3, 2017DownloadHP's Terms of Use
DetailsAssociated filesPrevious versions

Intel Management Engine Components Driver

system software Manager Icon
11.6.0.1045 Rev.A100.6 MBMay 12, 2017DownloadHP's Terms of Use
DetailsAssociated files

Driver-Graphics (2)

AMD Video Drivers and Control Panel

system software Manager Icon
17.10.2001 Rev.F508.6 MBJul 5, 2017DownloadHP's Terms of Use
DetailsAssociated filesPrevious versions

Intel Video Driver and Control Panel

system software Manager Icon
4531 Rev.F204.5 MBMar 29, 2017DownloadHP's Terms of Use
DetailsAssociated filesPrevious versions

You also have a very new BIOS upgrade for your Laptop:

BIOS (1)

HP Notebook System BIOS Update

system software Manager Icon
01.42 Rev.A12.7 MBJan 26, 2018DownloadHP's Terms of Use
DetailsAssociated filesPrevious versions

Software and driver results for:

HP EliteBook 850 G1 Notebook PC

HP EliteBook 850 G1 Notebook PC


Make sure you have the latest BIOS if not upgrade with your Intel Graphics HD 4400 drivers and follow the link the Pokester gave on how to install Intel/AMD graphics on your Laptop.
An old BIOS could be causing the error 1603.
kingfish
MVP

Re: error 1603

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killerbrambo88
Adept I

Re: error 1603

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do i only need the Intel Chipset Installation Utility ?

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pokester
MVP

Re: error 1603

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Was there a problem with the same link I gave him in my very first response? Seems like the link worked?

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