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Drivers & Software

shaz00
Journeyman III

Enterprise-20.Q3 no longer recognise 10bpc on BenQSW321C with AMD Radeon Pro WX 3100

After clean install of the Win10-Radeon-Pro-Software-Enterprise-20.Q3, the primary monitor no longer allows to switch to 10bpc Colour depth. (Selecting 10bps just flicks and reverts back to 8bpc. It was working fine using 19.Q3 and 19.Q4 software versions.

Tried switching on/off various settings, only works if I revert to 19.Q4.

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Radeon Pro Software Version - 20.Q3
Radeon Pro Software Edition - Radeon Pro Software Enterprise Edition
Graphics Chipset - AMD Radeon Pro WX 3100
Memory Size - 4096 MB
Memory Type - GDDR5
Core Clock - 1219 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 64 GB
CPU Type - AMD Ryzen 9 3900X 12-Core Processor

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2 Replies
elstaci
MVP

Re: Enterprise-20.Q3 no longer recognise 10bpc on BenQSW321C with AMD Radeon Pro WX 3100

There have been other Users here in the past having 10 Bit color issues with BenQ monitors and AMD Drivers.

1-RADEON PRO WX 7100 at 10bpc & BENQ SW271 

2-12bit issue for RGB444 4K 60hz (RX480, BenQ EW3270u, Windows 10) 

3-https://community.amd.com/message/2969945?commentID=2969945#comment-2969945?q=BenQ%2010%20bit 

Possibly AMD Forum expert on Professional GPU Cards might be able to help fsadough‌.

fsadough
Staff
Staff

Re: Enterprise-20.Q3 no longer recognise 10bpc on BenQSW321C with AMD Radeon Pro WX 3100

We have an existing ticket for that. The issue is being investigated