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Drivers & Software

Journeyman III

driver not working correctly

I have updated my graphics drivers (AMD Radeon HD 8600M and AMD Radeon HD 8610G) automatically and manually, it says that “the best drivers are already installed” but when i open up my AMD software app it says “no AMD graphics driver is installed, or the AMD driver is not functioning properly” i think i’m only using my integrated graphics, as i am experiencing low fps when gaming, how can i fix this?

Computer Type: Laptop

GPU: (AMD Radeon HD 8600M Series)(AMD Radeon HD 8610G)

CPU: AMD A10-5745M APU with Radeon(tm) HD Graphics 2.10 GHz

Motherboard: Hewlett-Packard 216C

BIOS Version: Insyde F.15 03/06/2014

RAM: 8.00 GB (7.19 GB usable)

Operating System & version: Windows 10 version 22H2 (Final version)

1 Reply
Adept II

Is your monitor plugged into your GPU or your mobo? If you are plugged into the motherboard, then you are using onboard graphics unless connected via your GPU. Are you saying that you are using 2 AMD GPU's? You should only need one driver for 8610 and that should be it. The 8610 is part of the 8600M series. You can try using the DDU (Display Driver Uninstaller) tool to do a fresh install of the proper driver.