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Drivers & Software

gbh
Journeyman III

driver install: the specified driver package was not installed for matching devices

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radeon crimson 16.3.2 win 10 64bit gives the above error msg in the install log

I have radeon HD 4600 and internal hd 3200

Install Manager
Installation Report
06/15/16 18:34:10

Hardware information
NameATI Radeon HD 4600 Series
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9490
Vendor ID0x1002
Class Code0x030000
Revision ID0x00
Subsystem ID0x2268
Subsystem vendor ID0x1787
Other hardware
Existing packages
AMD USB Filter Driver
Catalyst Control Center
AMD Install Manager
Microsoft Visual C++ 2005 SP1 Redistributable
Packages for install
AMD Install Manager
Final Status:Success
Version of Item:9.0.000.4
Size:20 Mbytes
HDMI Audio Driver
Final Status:Fail
Version of Item:10.0.0.02
Size:1 Mbytes

Other detected devices
ATI Integrated Azalia Support
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x4383
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0xa102
Subsystem vendor ID0x1458
ATI Integrated SATA Support
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x4392
Vendor ID0x1002
Class Code0x010400
Revision ID0x00
Subsystem ID0xb002
Subsystem vendor ID0x1458
ATI Radeon HD 3200 Graphics
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9610
Vendor ID0x1002
Class Code0x030000
Revision ID0x00
Subsystem ID0xd000
Subsystem vendor ID0x1458
ManufacturerAdvanced Micro Devices, Inc.
Device ID0xaa38
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0xaa38
Subsystem vendor ID0x1787
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x960f
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0x960f
Subsystem vendor ID0x1458
ATI Integrated SMBus Support
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x4385
Vendor ID0x1002
Class Code0x0c0500
Revision ID0x3a
Subsystem ID0x4385
Subsystem vendor ID0x1458
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9603
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x9600
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1201
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
RS780
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9600
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x9600
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9602
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x9602
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9608
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x9600
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1203
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1200
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ATI Integrated SATA Support
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x439c
Vendor ID0x1002
Class Code0x01018a
Revision ID0x00
Subsystem ID0x5002
Subsystem vendor ID0x1458
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1202
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x4384
Vendor ID0x1002
Class Code0x060401
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9609
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x9600
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1204
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000

Error messages
Driver Install: the specified driver package was not installed for matching devices

=========================================================

ok the above error was being caused by trying to install the hdmi

now the log file is giving no error msg but the control center is not installed and the drivers are dated 2015/01

Install Manager
Installation Report
06/15/16 17:22:32

Hardware information
NameATI Radeon HD 4600 Series
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9490
Vendor ID0x1002
Class Code0x030000
Revision ID0x00
Subsystem ID0x2268
Subsystem vendor ID0x1787
Other hardware
Existing packages
AMD USB Filter Driver
Catalyst Control Center
AMD Install Manager
Microsoft Visual C++ 2005 SP1 Redistributable
Packages for install
AMD Install Manager
Final Status:Success
Version of Item:9.0.000.4
Size:20 Mbytes

Other detected devices
ATI Integrated Azalia Support
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x4383
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0xa102
Subsystem vendor ID0x1458
ATI Integrated SATA Support
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x4392
Vendor ID0x1002
Class Code0x010400
Revision ID0x00
Subsystem ID0xb002
Subsystem vendor ID0x1458
ATI Radeon HD 3200 Graphics
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9610
Vendor ID0x1002
Class Code0x030000
Revision ID0x00
Subsystem ID0xd000
Subsystem vendor ID0x1458
ManufacturerAdvanced Micro Devices, Inc.
Device ID0xaa38
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0xaa38
Subsystem vendor ID0x1787
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x960f
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0x960f
Subsystem vendor ID0x1458
ATI Integrated SMBus Support
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x4385
Vendor ID0x1002
Class Code0x0c0500
Revision ID0x3a
Subsystem ID0x4385
Subsystem vendor ID0x1458
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9603
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x9600
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1201
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
RS780
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9600
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x9600
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9602
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x9602
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9608
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x9600
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1203
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1200
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ATI Integrated SATA Support
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x439c
Vendor ID0x1002
Class Code0x01018a
Revision ID0x00
Subsystem ID0x5002
Subsystem vendor ID0x1458
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1202
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x4384
Vendor ID0x1002
Class Code0x060401
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x9609
Vendor ID0x1022
Class Code0x060400
Revision ID0x00
Subsystem ID0x9600
Subsystem vendor ID0x1022
ManufacturerAdvanced Micro Devices, Inc.
Device ID0x1204
Vendor ID0x1022
Class Code0x060000
Revision ID0x00
Subsystem ID0x0000
Subsystem vendor ID0x0000

Error messages

==========================================================================

So currently the catalyst control center is currently not being install by the crimson drivers because the hdmi driver installation is generating an error

when I try to update the ati hdmi audio drivers with driver booster I get the following blue screen of death

=system service exception atihdwt6.sys

googles only entry for this error is a claim that this error does not exist

=========================================

reply to ray (stupid system says I am not authorized to reply)

==>so there are no new drivers for graphics, that does not explain the hdmi error or the fact that catalyst is not being installed

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1 Solution

Accepted Solutions
ray_m
Community Manager
Community Manager

Re: driver install: the specified driver package was not installed for matching devices

Jump to solution

Both the products are not supported under Windows 10, there are no drivers available for them from AMD.

You will need to rely on Windows Update to obtain limited driver support for those products.

View solution in original post

4 Replies
ray_m
Community Manager
Community Manager

Re: driver install: the specified driver package was not installed for matching devices

Jump to solution

Both the products are not supported under Windows 10, there are no drivers available for them from AMD.

You will need to rely on Windows Update to obtain limited driver support for those products.

View solution in original post

gbh
Journeyman III

Re: driver install: the specified driver package was not installed for matching devices

Jump to solution

then why when you go to the support page d/l for my hardware does it only give me the windows 10 drivers and not the last supported drivers. nowhere on the hardware diver d/l for my gpus does it say any thing about hardware being obsolete

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praveen32071
Journeyman III

Re: driver install: the specified driver package was not installed for matching devices

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Hello,

Do not install crimson drivers for below R6 cards, it will fail so try getting driver version 12.1 or 13.4 and try. Win10 will support.

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kingfish
MVP

Re: driver install: the specified driver package was not installed for matching devices

Jump to solution

Windows® 10 Driver Support for Discrete AMD Radeon™ Graphics Products

The following Discrete AMD Radeon™ Graphics products support up to WDDM 1.1 and DirectX® 10.1:

  • ATI Radeon™ HD 4000 Series /ATI Mobility Radeon™ HD 4000 Series Graphics
  • ATI Radeon™ HD 3000 Series /ATI Mobility Radeon™ HD 3000 Series Graphics
  • ATI Radeon™ HD 2000 Series /ATI Mobility Radeon™ HD 2000 Series Graphics

These graphics products must be installed using display driver version: 8.970.100.9001. This driver is provided as a courtesy and only available via Windows Update. Please enable Windows Update and allow it to detect and install the appropriate driver.

NOTE: ATI Radeon™ HD 4000

/ATI Mobility Radeon™ HD 4000, ATI Radeon™ HD 3000

/ATI Mobility Radeon™ HD 3000, and ATI Radeon™ HD 2000

/ATI Mobility Radeon™ HD 2000 Series Graphics reached peak performance optimization on October, 2013. No additional driver releases are planned for these products.

Laptops with switchable AMD/Intel graphics Windows 10 support

Older laptops with AMD/Intel 'switchable' graphics trying to upgrade to W10 have big issues. Any 1st or 2nd generation Intel processor with HD2000 or HD3000 series (or older HD graphics)  are not supported under Win 10 and no matter what AMD graphics is associated with it, will have switchable graphics problems. Intel released a chart making it very clear:

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