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Drivers & Software

Journeyman III
Journeyman III

DPC Latency with r9 390 drivers

Graphics Card

-Powercolor r9 390, no overclocking

AMD Catalyst Driver Version, and Driver History- include driver version currently used, and version(s) tested previously


Operating System

-Windows 10 x64

Issue Details

I've tried 15.11.1, 15.12 and 16.1 drivers. They're all giving me dpc latency, coming from dxgkrnl.sys and it's causing the audio and video on my system to be out of sync. However, it goes away when I uninstall my AMD gpu driver.

Is this a known issue that devs need to fix or is there something I can do to fix the problem myself? Please let me know if you need me to provide more information.

Applications and Games

-It's a new computer so nothing major. Drivers, steam, some games, google chrome, asus mobo utilities.

CPU Details
-Intel i5 6500, no overclocking

Display Device(s) and Connection(s) Used
- Nixeus NX-VUE24A

Motherboard or System Make & Model
- ASUS Maximus VIII Hero

Motherboard BIOS Version
- ASUS BIOS 1302

System Memory Type & Amount
- Kingston 8g x 2

Power Supply
-EVGA 1000W Gold G1

Additional Hardware
-500g Samsung EVO SSD, 1 TB WD HDD

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