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Drivers & Software

amdhelpurs
Journeyman III

Display options not showing Freesync options etc

https://i.imgur.com/GcHHSVN.png

 

This is all I see when I open Display in radeon software settings. From the support articles I've seen, I should find Freesync enable/disable here along with a few other options... but it's not here. So, why is it not showing up for me?

I have up-to-date drivers. Freesync compatible monitor. RX 6700 XT. Ryzen 7 3700X.

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5 Replies
amdmatt
Community Manager
Community Manager

Re: Display options not showing Freesync options etc

What is the make and model of the display and how is it connected to the graphics card?

Are you using any display adapters or dongles when connecting the Display to the graphics card?

amdhelpurs
Journeyman III

Re: Display options not showing Freesync options etc

LG 27GL83A-B

Connected by HDMI.

There are no adapters or dongles that I am aware of. Connected directly to the Graphics card.

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amdmatt
Community Manager
Community Manager

Re: Display options not showing Freesync options etc

Try using DDU to remove drivers, then try a clean install. 

Speaking of Windows, is your OS clean and what build are you using?

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amdhelpurs
Journeyman III

Re: Display options not showing Freesync options etc

https://imgur.com/WOULDcg

Ok, getting somewhere. Just did DDU and clean installed. Have more options, but still not the enable/disable Freesync option.

Windows is clean, recently installed. Build 20H2.

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amdmatt
Community Manager
Community Manager

Re: Display options not showing Freesync options etc

variable refresh rate (VRR) is the general term for a dynamic display refresh rate that can continuously and seamlessly vary on the fly, on displays that support variable refresh rate technologies such as FreeSync.

I think you can stop worrying and just enjoy your system and monitor now.

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