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Drivers & Software

wolfara
Journeyman III

directX

Hello everyone!
I have the following system:

CPU: i5 4590

16Gb DDR-3 RAM

Motherboard: MSI-B85-G43

GPU: RX 5700 XT

Today I purchased this video card in the store, installed it, however, after installing the driver, DIRECTX stopped working on my computer. I tried to remove the old drivers from the GTX 960 video card using the DDU, then put the driver version 19.7.1, but nothing helped. Then I did the same thing, but I installed driver 19.7.2, a similar situation. Please help who solved this problem. OS version - windows 10 64bit, 10.0.10586.

Also, I can not run the diagnostics directX, there is a crash and an error.

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2 Replies
elstaci
MVP

Re: directX

Before suggesting anything, I would check your Windows OS for corruption.

Run in a elevated Command Prompt or Powershell - SFC /scannow.

After is finishes, see if it mentions about repairing any files. If it says it repaired some but couldn't repair others then you need to run: DISM /Online /Cleanup-Image /RestoreHealth

After running those two commands,see if DiagDX starts working again.

This is for Windows 10 Operating System.

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osirismelb
Adept III

Re: directX

They released Adrenalin 19.7.3 overnight.

Remove your old drivers using DDU first while Windows is in safe mode then install the new version.

It's much more stable with a lot of fixes.

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