cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

mickeekung
Challenger

Dear AMD, At least, please let the users who bought 5600xt downgrade the driver to version 19

I'm using ASUS 5600xt and it's very buggy. blue screen/black screen/app crash. At least 5700xt can downgrade the driver to version 19 but 5600XT CAN'T... Why? If it possible, please let the AMD version 19 support 5600xt. I've tried every methods but it doesn't resolve. I need to hard restart my pc every times I play games or run video. Sometimes I get penalty in the game because of AMD driver crash. Also, my hardware and software will break down a little for every 1 hard restart. At least can you make AMD version 19 support 5600XT?

13 Replies
fujiyama-95
Challenger

Re: Dear AMD, At least, please let the users who bought 5600xt downgrade the driver to version 19

Does it seriously cause damage to our hardware when that happens? This is not good, I cannot believe that they are releasing drivers that are causing damage to our hardware. Somebody needs to do something about this, this is not OK.

mickeekung
Challenger

Re: Dear AMD, At least, please let the users who bought 5600xt downgrade the driver to version 19

It not causing too much but just little every times you push hard restart. I need to do this every times system hang/crash/freeze by AMD driver.

fujiyama-95
Challenger

Re: Dear AMD, At least, please let the users who bought 5600xt downgrade the driver to version 19

Yes I'm experiencing the same thing. Please fill out a report form on their website with all of the details you can provide them, the more people that do this, the faster they can resolve our issue. They stated they are looking closely at this issue and need people to report as much as possible so they can finally resolve it.

mickeekung
Challenger

Re: Dear AMD, At least, please let the users who bought 5600xt downgrade the driver to version 19

My point is at least 5700xt can be downgraded it own driver to version 19 which someone said it can't fix black screen / blue screen / hang / crash / freeze issue. Why 5600xt can't? I have tried more than 10 methods which doesn't need to explain anymore to fix this annoyed problem but it doesn't work. The last thing I wanna do is downgrade the driver from 20 to 19.

elstaci
MVP

Re: Dear AMD, At least, please let the users who bought 5600xt downgrade the driver to version 19

I imagine the reason why the RX5700XT has AMD Driver versions 19.xx is because its release date was July 2019 and RX5500 release date was October 2019 while the RX5600XT Release date was in January 2020.

Both the RX5500 & RX5700 AMD Drivers includes version 19.xx while the RX5600 AMD Drivers are all version 20.xx.

This is the last version 19.12.2 for RX5500 & RX5700 AMD Driver: https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-12-2 

mickeekung
Challenger

Re: Dear AMD, At least, please let the users who bought 5600xt downgrade the driver to version 19

Yes I already know about that. But many people said 19.xx driver is more stable than 20 right now. So as I am the owner of 5600XT. I need to rollback to 19.xx if it possible.

kingfish
Volunteer Moderator
Volunteer Moderator

Re: Dear AMD, At least, please let the users who bought 5600xt downgrade the driver to version 19

mickeekung
Challenger

Re: Dear AMD, At least, please let the users who bought 5600xt downgrade the driver to version 19

Not all. But there is no need to try all previous because it's noticed that's not support.

kingfish
Volunteer Moderator
Volunteer Moderator

Re: Dear AMD, At least, please let the users who bought 5600xt downgrade the driver to version 19

There is only three...and they all support your card.