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Drivers & Software

daks
Journeyman III
‎04-14-2021 09:38 AM

Computer Screen Problems After Sofware Update

Hi

Graphics RX5500

CPU  Ryzen 5 2500 6 core

Ever since I installed the latest update which is now 21.3.1 I am having a problem with the screen.

Every now and then when I am online the screen freezes and then filles with what I would describe as White Noise but which is coloured.

Nothing stops it but switching the computer of and then re-booting.

Can anyone throw any light on the problem?

Is there a bug in the latestupdate??

Many thanks for any help.

Regards

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2 Replies
goodplay
MVP
‎04-14-2021 10:03 AM

Could be a driver bug ?, clean install an older (21.2.3 driver) or newer 21.3.2.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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daks
In response to goodplay
Journeyman III
‎04-15-2021 02:44 AM

Hi Goodplay

I will try that at the weekend when I am home.

Hope it works

Let you know how I get on.

Many thanks

 

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