Drivers & Software

[AMD-newbie]

Hello everyone
The driver update problem for the RX6700XT has troubled me for several months~
In this process, also went through 2 to 3 times to reinstall the WINDOWS system.
This is the problem that has been bothering me for a long time~
Every time the driver is updated after October 2021, there will be an endless restart of the computer, and the message of repairing the computer will continue to appear.
Only restore points can be used to restore the computer to normal.
However, when the computer is normal, the AMD radeon software interface cannot be opened at all, no matter whether it is turned off or restarted, it still cannot be opened.
You have to reinstall it~
If the computer can work normally after installation, the driver version of the graphics card will be downgraded back to the old version.
My computer's CPU is R9 5900x
RAM 32GB DDR4-3200
Motherboard for GIGABYTE B550 VISION D
please~
How to solve this situation?

[crystalyser]

is it possible to enter the "windows safe mode" ?

sounds like my problems when i overclock my RAM just a little bit too much or don't deactivate the "powerdown mode" & dont activate the "gear down mode" in bios/OC/RAM settings

is SAM active?

how much volt the vcore in bios?

[crystalyser]

did you already tried a clean install of the drivers?

quote @RPX100  <-- i copy the text from a other thread, so thx to RPX100

I suggest that you should perform a clean/fresh install of the driver
and also clean your registry to make sure to get rid of leftover driver settings:

1. start DisplayDriverUninstaller (DDU) as administrator
   - it is important to actually start it with administrator rights!
2. change the "launch option" from "normal" to "Safe Mode (recommended)"
   - and then click on the "restart in Safe Mode"-button (on the bottom-left of DDU)
   - your system should now restart and bring up DDU on its own
3. back in DDU click on "options" (top left)
   - tick (enable) the checkbox "Prevent downloads of drivers from Windows Update"
   - it is very important to actually block Windows Updates while doing a driver install!
   - Windows Update is known to interfere with AMD driver installers
4. close the options menu and click on "---Select device type---"
   - switch it to GPU
   - the field below should then show "AMD"
5. then use the "Clean and restart (recommended action)"-button (on the top of DDU).
   - this will start the cleaning of old driver files and will then restart your system
6. use CCleaner or WiseRegistryCleaner to clean leftover registry entries
   - this actually helps to get rid of older/leftover registry entries that can mess up your driver
   - restart your system when you are done
7. run the Windows Command Prompt (CMD) as Admin
   - enter: sfc /scannow
   - press [enter] and let it finish (can take a minute or 2)
   - restart your system
8. now install the latest AMD graphics driver
   - if you are going to use Radeon Software, then make sure to leave it on "Standard"-profile
   - the "gaming"/"e-sports" profiles can cause issues for some users / GPUs
9. Now you need to reactivate your Windows Updates via DDU
   - start DisplayDriverUninstaller (DDU) as administrator
   - this time use launch option: "normal" (no restart required)
10. on the right side, click the button "Set Windows Automatic Driver installation to default"
    - this will revert the changes made to prevent Windows Update from installing updates
11. restart your PC again and you should be done with the fresh/clean install

[ThreeDee]

What power supply make/model?

A few basic things that might help .. might not

Make sure your motherboard's BIOS is up to date

Make sure you have the latest AM4 Chipset drivers installed from AMD.com

Make sure you are running separate power cables to each power input on your 6700xt

[Toni9977]

Hi! I know this is old,

But I'm having more or less the same issue. New build, installing any kind of GPU drivers (Windows Update drivers, or disabling windows updates and manually installing from AMD website) and the PC reboots, log in again and every 2 minutes or for example If I want to go to Event viewer reboots again. It is not the PSU as it happens with two different PSU's. Could it be a defective GPU?

It is 10 days new so I'm going to return it and get another one form a different assemble, but I'd like to know if you have solved it by changing the GPU or what was the issue.

[Dafoo17]

Hi,

Did you ever solve this? Was it a bad GPU? I'm having similar issue.

[ThreeDee]

What PSU make/model?

maybe start your own thread listing all your PC parts in detail

Update your motherboard's BIOS to latest version

Run separate cables from your PSU to each power input on your GPU

IF overclocking anything ..go to stock settings'

IF running any kind of cable extenders, remove them and see if issue persists

IF your PSU is garbage, that can create all kinds of havoc on your system .. some issues can be blatantly obvious, some not so much

[ThreeDee]

What PSU's where you testing with?