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Drivers & Software

Journeyman III

Computer randomly black-screening/crashes. How to fix?

I am having the problem with my computer that after only a couple of minutes after using it on some games, it goes black screen and reboots. When I check the event log it says the following:
"A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy  Error
Processor APIC ID: 7
The details view of this entry contains further information."
I don't know if it's worth noticing that the APIC ID is random and not the same every time. Does anyone have a fix on this problem? I have tested a lot of things such as:
-Fresh install windows 11
-Fresh install windows 10
-Updated cpu drivers
-Clean install of gpu drivers
-Updated to latest bios version
-Troubleshoot my 2 memories (they work fine)
Nothing works. I am starting to think the actual processor or motherboard is physically broken since I have already swapped out the power supply. I really hope I don't have to buy a new processor/motherboard so can anyone please help me?
1 Reply

listing your complete PC specs would be helpful lol

ThreeDee PC specs