Drivers & Software

[hardreset]

The game only crashes in dX12 and if I set high quality shader. The game works normally on DX11, even with high quality shading enabled.

Describe your system:

• AMD Graphics Card
  • RX5700
• Desktop or Laptop System
  • Desktop
• Operating System
  • Windows 10 64bit 1909 (18363.836)
• Driver version installed
  • Radeon Software 20.4.2
• Display Devices
  • AOC C24G1 144Hz
• Motherboard + Bios Revision
  • Asrock Z370 PRO4  bios ver. 4.30
• CPU/APU
  • i5 9400F
• Power Supply Unit  Make, Model & Wattage
  • Chieftec GPS-450C 450W 80+Gold
• RAM
  • 2x8gb@3560mhz

[andreasus]

I have a RX 5700 XT and also get unhandled exception errors with DX 12 and the game crashes after starting a new game.

[accn]

Same here

[hardreset]

Do you think this is a problem with AMD drivers or the game itself?

[hightower929]

I also ran into this issue. Like you said lowering the settings to medium and the issue  is gone.

[curse127]

Disable the "high quality shader" option (landscape).

[futured]

Can confirm this is happening to me too driver version 20.4.2!

Describe your system:

• AMD Graphics Card
  • ASRock RX5700
• Desktop or Laptop System
  • Desktop
• Operating System
  • Windows 10 64bit 1909 (18363.836)
• Driver version installed
  • Radeon Software 20.4.2
• Display Devices
  • 29WK600
• Motherboard + Bios Revision
  • Asus prime B450m-A
• CPU/APU
  • Ryzen 7 2700
• Power Supply Unit  Make, Model & Wattage
  • Corsair TX 650m Gold
• RAM
  • 2x8gb@3000mhz

[limitedediition]

DirectX11 works completely fine, but DX12 is bugged with the crashing as others have mentioned. I will continue to use DX11 mode for now. Hopefully next Radeon Driver Update has this fixed.

[kaotik]

Same here, with latest Civ 6 updates starting doing it every single load, new game or not, previously it only happened occasionally for me. Disabling High Quality Shader works but wouldn't really want to use that option, you lose ambient occlusion in the process too. 

edit: RX 5700 XT w/ Radeon Software 20.4.2, Ryzen 7 3700X + 16GB DDR4-3600 on Asus Prime X570 Pro etc

[curse127]

in dx11, performance is 2.5 times worse

140 fps against 55