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Drivers & Software

FluGhost
Journeyman III

Chipset software installation failed

Hello, about a month ago, I played Assassin's Creed Odyssey every day for a while and a day my game has crashed in a special place when I've seen something in a special angle. I still crash at this point. I contacted the Ubisoft support and we tried for a month to solve this, I sent dxdiag and msinfo32 : there is a problem with the chipset. When I try to install AMD Radeon Software that crash with the error : "AMD chipset software installation failed".

My configuration :

  • AMD Ryzen 3 3200G
  • AMD Radeon RX590 from ASRock
  • MSi B450M-A PRO MAX
  • Cooler Master K550 (550 Watts)
  • 16 GB of ram 3200MHz from Corsair (Vangeance LPX)

Thank you in advance for your answers.

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1 Reply
Hypster
Journeyman III

Try to uninstall chipset driver using this link:

https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-r...

 

Then try to reinstall correct driver.

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