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Drivers & Software

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Journeyman III
Journeyman III

Can't Update or Install AMD Driver

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So, when I was trying to update to the latest drivers, my computer froze. I let it sit for quite some time (over an hour) and nothing was happening, so I had to hard reset.

When I tried to update the driver again, I got this message: "LoadLibrary failed with error 126: The module could not be found". When I tried to uninstall, I got the same message. I thought if I just manually delete the drivers, I might be able to install. Now when I try to uninstall, it just tells me the uninstall files are missing.

So, I can't update and I can't uninstall.

A bit of Googling offered this solution:

Type this into a cmd, after running as an Administrator

C:\Windows\System32\ copy atio6axx.dll .dll

But, it just tells me that the system cannot find the file specified. I also tried a system scan (sfc /scannow), but it didn't find anything wrong.

Anyone have an idea or what to try next?

EDIT FOR ADDITIONAL INFO:

Graphics: AMD Radeon R7 240

Desktop, Windows 10 64 bit

No driver installed (hence the problem)

Display: old crappy Dell monitor

I have no idea what motherboard or BIOS, is it really necessary?

Intel Core i7-4790 @ 3.60GHz

No idea about power supply, again, necessary?

8GB of RAM

Thanks!

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1 Solution

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Esteemed Contributor III

Re: Can't Update or Install AMD Driver

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Download and save DDU > https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Download one of these driver sets (never 'minimal') and save it to your desktop > Desktop

In computer control panel / Uninstall a program / uninstall all AMD software or "Express uninstall (if offered).

Reboot in to Safe Mode.

Run DDU choosing AMD and restart (recommended).

After restart install the new driver set.

View solution in original post

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3 Replies
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Esteemed Contributor III

Re: Can't Update or Install AMD Driver

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Journeyman III
Journeyman III

Re: Can't Update or Install AMD Driver

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Original post updated for required info. Thanks.

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Highlighted
Esteemed Contributor III

Re: Can't Update or Install AMD Driver

Jump to solution

Download and save DDU > https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Download one of these driver sets (never 'minimal') and save it to your desktop > Desktop

In computer control panel / Uninstall a program / uninstall all AMD software or "Express uninstall (if offered).

Reboot in to Safe Mode.

Run DDU choosing AMD and restart (recommended).

After restart install the new driver set.

View solution in original post

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