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Drivers & Software

reham
Journeyman III
‎11-12-2020 06:58 PM

can't reinstall the driver for AMD radeon R5 M335

I stopped my AMD programs accidently by task manager, but then i realized that AMD is not found in devices, it was hidden, its properties says Currently, This Hardware Device is not Connected to the Computer (Code 45).
i searched to solve the problem, one of the solution as to uninstall the driver, so i did that, then i tried to reinstall the driver from the AMD official site. but the program stops working every time. what should i do?

laptop Dell inspiron 5559

GPU: AMD R5 m335

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pokester
MVP
‎11-12-2020 08:16 PM

Sorry to hear of your troubles. Not exactly sure what you mean. Is the driver install not completing, or does it finish but does not work after a restart? Could you be a bit more clear on what is going on so we can help. Also can you give the system specs of that machine what processor etc.. Also what driver version are you trying to install. 

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