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Drivers & Software

mikut
Journeyman III

Can't install proper drivers.

The AMD Driver Autodetect is not installing the proper drivers for my Hp pavilion 17-121wm.

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9 Replies
kingfish
MVP

Re: Can't install proper drivers.

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shinyin
Adept I

Re: Can't install proper drivers.

For systems running Windows operating system, a driver install or update requires that the operating system is up to date with the latest service pack and Microsoft® .Net Framework.  To check whether your Windows is up to date and the latest Microsoft.Net Framework is installed, please visit the Microsoft online article about Windows Update.

For more info read it.

https://support.amd.com/en-us/kb-articles/Pages/find-a-driver.aspx

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mikut
Journeyman III

Re: Can't install proper drivers.

My graphics adapter stops working after updating from 18.2.1.0 on my hp pavilion 17-g121wm.
I have AMD A10-8700p APU
Radeon R7 M60
WIN 10 64b
8GB RAM  
The graphics stop working after I updated to the Adrenalin-Edition 18.5.1 Driver, clean installs don't help, i have tried both autodetect and manual.device manager.png

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kingfish
MVP

Re: Can't install proper drivers.

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mikut
Journeyman III

Re: Can't install proper drivers.

Yes, they are.

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kingfish
MVP

Re: Can't install proper drivers.

I will add, Microsoft and all Carrizo mobility chips have a long history. Updates from AMD were few and far between Previous  . I would make sure to report this to Microsoft.

How to report Windows 10 bugs to Microsoft?

Reference: Microsoft update June 13, 2017—KB4022719 (Monthly Rollup) addresses Carrizo APU

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mikut
Journeyman III

Re: Can't install proper drivers.

Sadly, none of your suggestions worked so i will try to install older drivers.

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kingfish
MVP

Re: Can't install proper drivers.

Here are the previous drivers Previous

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