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Drivers & Software

Journeyman III

Can't install drivers

Device details: HP Probook 450 G2 with AMD Radeon R5 M255


The laptop was working fine until the windows 10 2004 update. After the update, It started giving blue screen errors.

Then after contacting windows I was advised to reinstall windows.

Now I have reinstalled windows and I can't install relevant AMD drivers now.

I have downloaded the AMD automatic driver detection and installation software when I run it it gives error 173.

"Error 173 - Radeon software install cannot proceed as no AMD graphics hardware has been detected in your system configuration"

But in the "device manager,"  under other devices it shows a device called "Video Controller" with the yellow color exclamation mark, please check the attached images.

Please help

Thank You!

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