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Drivers & Software

staraurous
Journeyman III

Can't enable FreeSync?

  • AMD Graphics Card
    • AMD R90 280X
  • Desktop or Laptop System
    • Desktop, custom built
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • Radeon Software Crimson Edition 18.2.1
  • Display Devices
    • HP 27b curved monitor 1920x1080 @ 75Hz using DisplayPort 1.2

I just got a DisplayPort cable so I could run FreeSync on my monitor (yes it is a supported monitor, I did check), I have enabled FreeSync in the OSD, set my monitor to 75Hz, etc.

No matter what I have done, the "AMD FreeSync" button under the Display tab in Radeon settings still says that it is not supported.

This is my first time attempting to enable freesync. I have not installed new drivers because AMD drivers cause Overwatch to say "Rendering device not found," so I am not hoping to try new drivers.

I am at a loss about what to do, please advise.

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3 Replies
kingfish
MVP

Re: Can't enable FreeSync?

Maybe this will be of help > How to Enable Radeon™ FreeSync™ | AMD

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shadow07
Adept III

Re: Can't enable FreeSync?

First chk the Cable to make sure it's properly connected, then go to Monitor property/setting[OSD] to make FreeSync is enable and DP 2.0 also enable then restart your PC. If FreeSync is still grayed out switch to different Cable or different Port or try different Driver.

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noodles59
Miniboss

Re: Can't enable FreeSync?

Freesync works on HDMI as well - tried that cable?

..and make sure there is no conflicting setting enabled (OSD bios of the monitor)

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