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Drivers & Software

wintergrift
Journeyman III

BSOD Error Code: atikmdag.sys (0xFFFFF806384AD0C4)

See attached PNG for full whocrashed.exe report

Computer Type: Desktop

GPU: Sapphire Nitro+ SE 5700XT https://bit.ly/2UN6fef

CPU: Ryzen 7 3700x https://amzn.to/2wq7o24

Motherboard: Gigabyte x570 https://amzn.to/34jpsaI

RAM: G.SKILL Aegis 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3000 (PC4 24000) Desktop Memory Model F4-3000C16D-16GISB https://bit.ly/2XhAzzo 

XMP IS ENABLED THROUGH UEFI SETTINGS BUT OTHERWISE STOCK.

DID NOT MANUALLY MESS WITH FABRIC, ETC.

PSU: RM Series™ RM850 — 850 Watt 80 PLUS® Gold Certified Fully Modular PSU

Operating System & Version: Windows 10 (Version 10.0.18363 Build 18363)

GPU Drivers: AMD 20.4.1 (Latest)

Chipset Drivers: Latest AMD Chipset drivers

Background Applications: NZXT (for fan control), Radeon Adrenaline software (no overclocking, all stock), Steam, usually google chrome

Description of Original Problem: BSOD when playing games (intermittent. can not occur for days then happen randomly.

Troubleshooting: Scanned for corrupt windows files, reinstalled drivers, updated to latest bios.

Thank you so much for your help.

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7 Replies
mickeekung
Challenger

Re: BSOD Error Code: atikmdag.sys (0xFFFFF806384AD0C4)

I also have this problem on my ASUS 5600XT. I think AMD don't want to resolve this problem anymore.

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mstfbsrn980
Grandmaster

Re: BSOD Error Code: atikmdag.sys (0xFFFFF806384AD0C4)

The problem seems to be caused by the processor. Is there a heating problem with the processor? Did you go to motherboard BIOS and go back to factory settings and test? The main source of most error messages you get is NOT the GPU, it is the motherboard.

wintergrift
Journeyman III

Re: BSOD Error Code: atikmdag.sys (0xFFFFF806384AD0C4)

I had my PCH cooling set to silent. I will swap to performance and update to the new chipset drivers released yesterday and report back if the issue persists. Is there anything else you can tell me about the error code? This really helps. 

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chad27
Adept II

Re: BSOD Error Code: atikmdag.sys (0xFFFFF806384AD0C4)

I had few irql errors after build my system. If memory serves me right the problem was with the m.2. The b450f motherboard had a bios update to fix it. Im not sure if that's whats causing your error. 

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mstfbsrn980
Grandmaster

Re: BSOD Error Code: atikmdag.sys (0xFFFFF806384AD0C4)

Your motherboard is small model. There may be some shortcomings from standard x570s, which can affect OC potential. That is, manual core voltage for the CPU can be given with the BIOS. You can create a forum thread for the required CPU core voltage manually. Manual core voltage setting may cause the processor to overheat. Or the CPU multiplier may be decreased. So CPU Core Ratio can be given for 41 or 42 (4.1Ghz or 4.2Ghz). With this adjustment, your processor will not go up to high speeds and the possibility of making errors decreases.

The motherboard you have are not usually designed for OC. But you have increased the probability of the system failing by purchasing an x series processor.

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wintergrift
Journeyman III

Re: BSOD Error Code: atikmdag.sys (0xFFFFF806384AD0C4)

I'm not using any manual voltage settings within the bios other than a manual offset of -0.1V. The only changes that could be made to that are from within Ryzen Master, whatever that is setting the voltage too. What settings should I change to offset these issues while still allowing the CPU to boost past its base clock up to thermal limits, or just below thermal limits, ideally? 

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mstfbsrn980
Grandmaster

Re: BSOD Error Code: atikmdag.sys (0xFFFFF806384AD0C4)

You should create a new topic in the forum Processors section and ask a question. I am not using Ryzen 3000 series. The informations I will give you may not be accurate. I also do not recommend Ryzen Master. Changes must be made with the BIOS, I think. Ryzen Master is only valid on Windows Platform. I think your system will work extremely stable with a few BIOS changes. Goodluck...

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