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Drivers & Software

killroy2963
Adept II

BSOD amdkmdag.sys

So tonight  I got a BSOD which is apparently caused by amdkmdag.sys

This is the information in the dump file:

On Tue 2/23/2021 8:09:50 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: amdkmdag.sys (0xFFFFF8042272EAE0)
Bugcheck code: 0x7E (0xFFFFFFFFC0000005, 0xFFFFF8042272EAE0, 0xFFFFF40ED3E763B8, 0xFFFFF40ED3E75BF0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\System32\DriverStore\FileRepository\u0364232.inf_amd64_ac01b1fb8d253d0b\B364161\amdkmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This bug check indicates that a system thread generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdkmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: amdkmdag.sys Advanced Micro Devices, Inc. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

I found a lot of people having this similar problems but no success in finding a real fix, if there is one. Everything on my system is updated, I ran DDU before installing the Radon driver, so is this common or is this a random error?

My specs:

Gigabyte X570 Aorus Master- AMD 3900X
XFX Merc 319 Ultra 6900 XT -32GB GSkill Ripjaws
Sound Blaster AE5- Crucial MX500 1TB SSD
EVGA Supernova G3 Gold 1000 Watt
Corsair 780T Graphite series case

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1 Solution

I don't use afterburner or wattman tuning, the card runs off its own vbios settings.

There were older issues (previous gen.cards) where running msi-ab and wman/tuning together could cause conflicts (use one or the other, not both).

There was also a problem with hwinfo64 (fixed with beta), aida64 (don't know if fixed), discord (new update fix).

You might want to try 'overclockers uk' rx6900xt owners thread, there are a few merc owners there that might be able to help.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

View solution in original post

4 Replies

Any/what 3rd party oc/fan control and/or monitoring apps open/running when crash occurred.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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MSI Afterburner, no overclocking just a fan curve

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So is it MSI Afterburner that may cause a BSOD such as the one I had?

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I don't use afterburner or wattman tuning, the card runs off its own vbios settings.

There were older issues (previous gen.cards) where running msi-ab and wman/tuning together could cause conflicts (use one or the other, not both).

There was also a problem with hwinfo64 (fixed with beta), aida64 (don't know if fixed), discord (new update fix).

You might want to try 'overclockers uk' rx6900xt owners thread, there are a few merc owners there that might be able to help.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..