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Drivers & Software

astrix_au
Elite

Blue screen crash twice in 1 hour. W10 18.5.2 "DRIVER_IRQL_NOT_LESS_OR_EQUAL" atikmdag.sys

hi,

I had this crash twice in the last hour, here is the info from who crashed. it happened randomly as I was moving backed up joystick profiles after playing IL-2 BOS. I just selected the folder to create a zip file, after sending it to zip and compressing it it crashed.

System Information (local)


Computer name: ASTRIX
Windows version: Windows 10 , 10.0, build: 17134
Windows dir: C:\WINDOWS
Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., MAXIMUS VI FORMULA
CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 17114140672 bytes total

On Wed 13/06/2018 1:43:12 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061318-7390-01.dmp
This was probably caused by the following module: atikmdag.sys (0xFFFFF805E74D30F0)
Bugcheck code: 0xD1 (0x784, 0x7, 0x0, 0xFFFFF805E74D30F0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0329361.inf_amd64_9dac91e80aaa16b1\B329366\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL


On Wed 13/06/2018 1:43:12 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: atikmdag.sys (0xFFFFF805E74D30F0)
Bugcheck code: 0xD1 (0x784, 0x7, 0x0, 0xFFFFF805E74D30F0)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0329361.inf_amd64_9dac91e80aaa16b1\B329366\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL

My details

Radeon Software Version - 18.5.2

Radeon Software Edition - Adrenalin

Graphics Chipset - Radeon RX Vega

High Bandwidth Cache Size - 8176 MB

High Bandwidth Cache Type - HBM2

Core Clock - 1750 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz

Radeon Settings Version - 2018.0529.1444.24713

Driver Packaging Version - 18.10.19.01-180529a-329361E-RadeonSoftwareAdrenalin

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1634

Direct3D® Version - 9.14.10.01334

OpenGL® Version - 6.14.10.13521

OpenCL™ Version - 24.20.11019.1004

AMD Mantle Version - Not Available

AMD Mantle API Version - Not Available

AMD Audio Driver Version - 10.0.1.6

Vulkan™ Driver Version - 2.0.33

Vulkan™ API Version - 1.1.73

Graphics Card Manufacturer - Built by AMD

Graphics Chipset - Radeon RX Vega

Device ID - 687F

Vendor ID - 1002

SubSystem ID - 0B36

SubSystem Vendor ID - 1002

Revision ID - C0

Bus Type - PCI Express 3.0

Current Bus Settings - PCI Express 3.0 x16

BIOS Version - 016.001.001.000

BIOS Part Number - 113-D0500500-104

BIOS Date - 2017/08/11 17:31

High Bandwidth Cache Size - 8176 MB

High Bandwidth Cache Type - HBM2

High Bandwidth Cache Clock - 945 MHz

Core Clock - 1750 MHz

High Bandwidth Cache Bandwidth - 483 GByte/s

Memory Bit Rate - 1.89 Gbps

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

thanks guys

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1 Reply
astrix_au
Elite

Re: Blue screen crash twice in 1 hour. W10 18.5.2 "DRIVER_IRQL_NOT_LESS_OR_EQUAL" atikmdag.sys

I got it a few more times again.

The info below is from the who crashed application.

System Information (local)


Computer name: ASTRIX
Windows version: Windows 10 , 10.0, build: 17134
Windows dir: C:\WINDOWS
Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., MAXIMUS VI FORMULA
CPU: GenuineIntel Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz Intel586, level: 6
8 logical processors, active mask: 255
RAM: 17114140672 bytes total



Crash Dump Analysis


Crash dumps are enabled on your computer.

Crash dump directories:

C:\WINDOWS

C:\WINDOWS\Minidump

On Sun 17/06/2018 8:54:01 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\061718-7718-01.dmp
This was probably caused by the following module: atikmdag.sys (0xFFFFF8073359F5CF)
Bugcheck code: 0xD1 (0xFFFFCF836085A3D0, 0x7, 0x0, 0xFFFFF8073359F5CF)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0329759.inf_amd64_379f06e83dab0e48\B329716\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL


On Sun 17/06/2018 8:54:01 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: atikmdag.sys (0xFFFFF8073359F5CF)
Bugcheck code: 0xD1 (0xFFFFCF836085A3D0, 0x7, 0x0, 0xFFFFF8073359F5CF)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\System32\DriverStore\FileRepository\c0329759.inf_amd64_379f06e83dab0e48\B329716\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL



Conclusion


2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.

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