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Drivers & Software

anto2093
Journeyman III

Black screen with R9 380.

Hi, i have update driver with last version (16.5.1).

But when try to make a heaven benchmark, the scene with windmill the driver crash and my monitor going to black screen,

forcing me to restart.

When is solved thi issue?

EDIT: I want to try forza apex edition but i can't because i don't have correct driver.

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13 Replies
stoyy
Journeyman III

Re: Black screen with R9 380.

I can confirm a crash with black screen in World of Warcraft with 16.5.1 as well, seriously AMD when are you going to fix these issues. Am also on a R9 380.

This needs to be solved now, because we are how many crimson releases now and the same problems in games.

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amdmatt
Community Manager
Community Manager

Re: Black screen with R9 380.

We are investigating reports of crashing on R9 380 GPUs, apologies for any inconvenience caused. The temporary solution is to use Catalyst 15.11.1 beta.

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mysterymeat
Adept I

Re: Black screen with R9 380.

I have this same problem and have the 380... recently I've only been playing Diablo 3 which also gets the occasional black screen / display driver not responding - although one thing I've noticed is the last few times it has done it is as I've open parts of the UI.  The bank, inventory, leaderboards etc.  Maybe that's just coincidence, but hope it helps narrow it down as this is one frustrating issue to deal with.

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locodicegr
Miniboss

Re: Black screen with R9 380.

Any news for a fix? its becoming ridiculous.

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dominus
Journeyman III

Re: Black screen with R9 380.

Same problem here as well with 2x R9 380 by powercolor with crossfire on and turned off, even removed one card, diablo 3, star citizen, gta 5, fall out 4, witcher 3 and many others, even facerigg all cause black screen forcing to press restart button or display driver not responding.

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anto2093
Journeyman III

Re: Black screen with R9 380.

Today with the last driver i make a benchmark with heaven benchamark, and work perfect without black screen.

Problem solved?

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locodicegr
Miniboss

Re: Black screen with R9 380.

test games not 3dmarks........

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dominus
Journeyman III

Re: Black screen with R9 380.

no the latest driver may 16th or previous versions didn't fix the 380's still black screens forcing to press restart button or display driver not responding with crossfire on and turned off, even removed one card while playing diablo 3, star citizen, gta 5, fall out 4, witcher 3 and many others along with facerigg.

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666nightsinhell
Adept II

Re: Black screen with R9 380.

16.5.2  and now installed 16.5.3 on windows 10 64 after 2 minutes of playing fallout 4 black screen and i need to force restart on windows 7 i have driver crash and dont need to restart pc, happens with other games too.Every tested catalyst or crimson drivers have same issues.