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Drivers & Software

Lvl100Sn
Journeyman III

Black screen radeon RX5700 xt

Hello everyone, 

 

Sorry by advance if my english is not perfect  

I am currently experiencing issues with my PC. 

When i start up my PC and launch a video game (LOL, Valorant, CS go, Cod cold war or BF3) , my PC crash in like 2 or 3 minutes max (Black screen with an unpleasant sound in headset), then it will restart and i am gonna able to play as much as i want. 

I already sent it to after service consumer, they changed the CPU (that's what they said) and it came back with the same issue...

 

In the reliability report, it was the Radeon software crash that was causing this, so i installed latest drivers without the software. 

I now have less crashes but i still have it 1 or 2 times a day. 

 

You can find my setup here Capture d’écran 2021-05-21 211301.png

The GPU is a Powercolor and the supply power is a Boostbox 600W 80+ gold.

 

Does anyone have this issues ? 

What can i do ? 

 

Thanks for help ! 

 

Kind regards 

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3 Replies
Fastbreak
Journeyman III

Re: Black screen radeon RX5700 xt

Hi would you be so kind to go in the event viewer of windows and tell what error are you getting related to that crashes?

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abrahamrossi1498
Journeyman III

Re: Black screen radeon RX5700 xt

Hey I do have similar issues. After I updated My AMD drivers y some Windows's updated were Made My PC is a mess. It crashes and then stop showing picture so I gotta turn off the PC and then it works fine but it shows error code 22 no the event box

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Lvl100Sn
Journeyman III

Re: Black screen radeon RX5700 xt

Hi !

 

I can't post my message because of "HTML error" on the forum..

 

Can i send you a private message then ? 

 

Thanks 

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