Drivers & Software

coolhand · ‎07-01-2018

Hello,

i´ve got an issue since i tried to install Adrenaline 18.5.1 and 18.6.1.

As soon as the driver gets installed my Laptop Screen goes black and doesn´t show anything.

Clean installations didn´t work either.

Thankfully i can connect via HDMI to another screen and this works.

When i go to the Windows settings my main screen isn´t shown at all. Only the HDMI connected Screen is shown as possible Display.

When i restart the Laptop the screen shows Bios and Windows loading screen as usual as soon as the Drivers kick in it goes black again.

Has anyone a similiar issue or can give me a hint what to do to get around?

Im currently running Dual Crossfire HD8970M on Adrenaline 18.3.3. but this gives me some problems with games that require an up to date driver.......(crash flickering etc)

Thank you.

mido_fayad · ‎06-28-2019

Finally the problem is fixed

And No it's not the display port to hdmi trick which fix this annoying problem as the previous comment said

AMD finally fixed this bug in the latest update 19.6.2 so you can just install it normally and your display will work without any problem

Also I don't think that they listened to us but it is just fixed by mistake from their side

Really this was very bad and annoying problem without any response for one year from amd so I won't even thank them for the fix

Here is pic from my laptop

My alienware 18 is with Dual AMD R9 M290x crossfire

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Drivers & Software

Black Screen on Laptop