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Drivers & Software

raidriar
Journeyman III

Black screen after wake from sleep, M18x R1 AMD Radeon 8970M

This has been an ongoing issue since the laptop first came out with the AMD 6970M card. Whenever I put the computer to sleep, it goes to sleep just fine, but refuses to wake. It stays on a blank black screen without backlight whenever I try to wake. I know for a FACT this is an AMD problem, because I've tested a variety of cards in the computer including the Intel HD 3000 (no wake issue), nVidia GTX 680M (no wake issue), nVidia GTX 780M (no wake issue), AMD Radeon 6970M (wake issue), AMD Radeon 6990M (wake issue), and AMD Radeon 8970M (wake issue)

Please fix your drivers. I bought the 8970M for rendering schoolwork, but it's useless to me if I can't sleep and have to hard reboot every time I move classes.


I'm willing to do whatever testing is needed.

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2 Replies
kingfish
MVP

Re: Black screen after wake from sleep, M18x R1 AMD Radeon 8970M

I have no answer to your question, and haven't seen a similar post....but I have to ask....How are you changing graphics cards in a laptop? I know for a FACT it ain't that easy....with different brands and the bios settings and all. Please enlighten us. Your OS would be helpful....especially with a Intel HD3000 graphics/processor.

INFORMATION REQUIRED WHEN POSTING A QUESTION

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raidriar
Journeyman III

Re: Black screen after wake from sleep, M18x R1 AMD Radeon 8970M

I am changing the graphics card in the BIOS. I have the option to set to iGPU (intel hd 3000) or PEG (AMD Radeon 8970M)

Running latest updates to Windows 7 Ultimate X64

Latest AMD Crimson driver and latest Intel HD 3000 driver.

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