cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

fraser36
Journeyman III

Black Screen after installing latest driver

I tried to up date to the latest Radeon Software Adrenalin on my laptop to version 18.6.1 but once i had done that my screen would stay blank, i hooked my laptop up to my TV via hdmi cable and it appears on it.

I also tried driver version 18.5.1 and 18.5.2, still nothing happens on my laptop screen so hooked back up to my TV and it appears on it, now av rolled back to 18.2.1.

Any help will be much appreciated

Describe your system:

  • AMD Graphics Card
    • AMD Radeon HD8970m x2 in crossfire
  • Desktop or Laptop System
    • Laptop custom made from scan 3xS
  • Operating System
    • Windows 10 64bit build 17134
  • Driver version installed
    • Radeon Software Edition Adrenalin 18.2.1
  • Display Devices
    • Unknown make or model, 1920x1080 60hz
  • Motherboard + Bios Revision
    • clevo p370sm?
  • CPU/APU
    • Intel core i7 4710mq 2.50ghz
  • Power Supply Unit  Make, Model & Wattage
    • Unknowen
  • RAM
    • 16GB DDR3
0 Likes
3 Replies
chunseciyuan
Adept I

Re: Black Screen after installing latest driver

I have the exact same problem and we have almost same hardware. I tried several version of drivers,the latest version which can work normally is 18.3.4.

0 Likes
jahaswel
Adept I

Re: Black Screen after installing latest driver

Known issue. Lots of people have this. No action or word from AMD. Sucks.

0 Likes
digdeep
Adept I

Re: Black Screen after installing latest driver

It can happen because of Freesync, turn it off. Freesync works ok on 17.11.3 drivers, while on latest screen goes black, report this to AMD and maybe they will fix it: AMD Issue Reporting Form 

0 Likes