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Drivers & Software

yendys
Adept II

BF4 - crashes, freezes, reboots (5700XT)

Hi, yeah it's here again. I'm starting a topic. (I solve HDR and black screens on the forum)

I can't play Battlefield 4. The game crashes into Windows with an error message or the signal disappears and the computer restarts after a while.

Yes. Problem reported.
Yes. Game files freshly downloaded, checked (Origin)
Yes. Windows about 14 days old and cleanly installed

Processor: 3700X
Card: Sapphire Nitro + RX 5700XT 8Gb (Drivers 20.4.1)
RAM: 16 2 8 Patriot 3400MHz XMP
Chipset: X570
Source: 750W


2020-04-04 (2).png

4 Replies
warsun
Challenger

Re: BF4 - crashes, freezes, reboots (5700XT)

Try this one.

Set your driver to default

Uninstall your driver an install this one.

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-17-9-1 

0 Likes
yendys
Adept II

Re: BF4 - crashes, freezes, reboots (5700XT)

It is not possible. These drivers cannot be installed on my RX 5700XT card.

0 Likes
warsun
Challenger

Re: BF4 - crashes, freezes, reboots (5700XT)

I am still looking into it. I had to get my friends card to find out the issue.The issue is with the AMD driver. The best suggestion is to go to Sapphire's web page an get the driver from them. MSI has updated an addressed the issues for their cards. An it is working. I would suggest downloading theirs BUT i some cards have specific instruction sets in their drivers an may not work. So If it does not work. uninstall the driver and the update an Remove the card. Hit the power to clear it. Wait 2 minutes. Turn the power off an put the card back in an start it up. It should clear the card history an you can install a card driver again.

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tynyt
Adept II

Re: BF4 - crashes, freezes, reboots (5700XT)

Hi, had similar issues with RX5600XT + X570 in BF5, even one single black screen and unxepected Windows reboot.

I have

  1. uninstalled the xbox apps to have only one overlay running at once.
  2. disabled PCIe 4.0 in the BIOS
  3. In Radeon Settings, disabled the Radeon Chill option (Antilag is left On)

Since those changes, I haven't had any trouble in BF5

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