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Drivers & Software

ianoliver
Adept I
‎07-28-2019 08:10 PM

Aura Sync Error After Updating to 19.7.2

After updating my GPU driver to version 19.7.2 aura lighting controller says that my GPU is non aura even though my GPU has Aura Sync Feature. 

Specs
-AMD RYZEN 5 2600

-ASUS PRIME B450M-1
-ROG STRIX RX580-08G GAMING

Please Help!

Preview file
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11 Replies
badsid8
Adept I
‎08-01-2019 01:47 AM

I have the same issue with my GPU as well(Asus ROG Strix RX580-08G)

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ianoliver
In response to badsid8
Adept I
‎08-04-2019 07:22 PM

Is there any solutions yet?

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needsnurfing
In response to ianoliver
Adept II
‎08-04-2019 11:29 PM

There is a new asus aura 1.07.71 which I have not tested yet, could give it a shot?

https://www.asus.com/campaign/aura/uk/download.html

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badsid8
In response to ianoliver
Adept I
‎08-06-2019 05:05 AM

No. I saw many reports about this problem on different forums but no official reaction.

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needsnurfing
Adept II
‎08-01-2019 02:07 AM

Yeah i think the new 19.7.x drivers broke aura sync. My rog strix vega lost rgb control before i upgraded.

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ianoliver
In response to needsnurfing
Adept I
‎08-04-2019 07:20 PM

So would it be fix if i go back to 19.6.x versions?

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needsnurfing
In response to ianoliver
Adept II
‎08-04-2019 11:30 PM

Yes i believe those drivers were the last working drivers.

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fatalryzen
Adept I
‎08-11-2019 03:47 PM

AMD 19.7.2 out, aura sync still not working. - Page 2 

I did several tests for older adrenaline drivers. All clean installs.

I have Windows 10 1903 Build 18362.239 updated. Installed newest version to older versions one at a time.

Working drivers are: Aura Sync Lighting_Control_1.07.71 and win10-64bit-radeon-software-adrenalin-2019-edition-19.6.3-june27

Aura Sync components:
keyboard - rog claymore
mouse - rog pugio
ram - 16gb Trident Z Royal
gpu - Strix Vega 64
cooler - wraith prism
motherboard - strix B450F gaming
fans - coolermasterfan
lightstrips - 2x deepcool 350

NOT WORKING - win10-64Bit-Radeon-Software-Adrenalin-2019-Edition-19.7.5-July31 - (Latest) 
NOT WORKING - win10-64Bit-Radeon-Software-Adrenalin-2019-Edition-19.7.3-July25
NOT WORKING - win10-64bit-radeon-software-adrenalin-2019-edition-19.7.2-july16
NOT WORKING - win10-64bit-radeon-software-adrenalin-2019-edition-19.7.1-july7

WORKING - win10-64bit-radeon-software-adrenalin-2019-edition-19.6.3-june27

I won't be updating my driver until this is fixed.

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ianoliver
In response to fatalryzen
Adept I
‎08-22-2019 05:56 AM

Thanks! mate.

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badsid8
Adept I
‎08-12-2019 01:03 PM

Hey guys. I just updated the driver to 19.8.1 and AURA started working again!

fatalryzen
Adept I
‎08-12-2019 05:50 PM

woot time to upgrade! Ty for the email badsid8