Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

Journeyman III

Audio no longer works after updating an amd display driver

So I was trying to update my Display driver with the AMD Chipset Software program. It then suggested I install 6 more chipset drivers and once I restarted, my audio no longer outputs any sound. I try to test them and it says "failed to play test tone." I have the Realtek R audio driver and have tried to uninstall them and try different updates, but it still doesn't work. It also somehow added 2 more audio drivers from AMD that I didn't have previously before my display driver update. sound drivers .png

I tried uninstalling those and rebooting but that doesn't solve the issue either. 

Did an SFC scan and found no problems. 

Also did a sound troubleshoot and was unable to solve the problem. 

1 Reply

I am using the AMD High Def Audio Device through Display Port and have speakers plugged into the headphone out plug on my monitor..

Give it try, I also had to turn the volume on the monitor OSD up to full..

AMD Ryzen 7 3700x, Asus Tuf Gaming RX 6700 XT, Asus TUF Gaming x570 Plus, 32gb Corsair Vengeance 3000mhz, Samsung 970 EVO Plus 1tb NVME, Samsung 960 EVO 500gb NVME, Lian Li Galahad AIO 240mm, Seasonic X850 PSU.