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Drivers & Software

toddb7
Journeyman III

Application install: install package failure

10Application install: install package failure

Product: AMD Catalyst Install Manager -- Error 1723.There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action SetInstallDir, entry: SetInstallDir, library: C:\WINDOWS\Installer\MSI9659.tmp

Currently using lastest verision of Windows® 10 (64-bit) and Radeon 3450. I've tried both Catalyst Software Suite 15.7.1 and betas 15.10 Beta.

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3 Replies
toddb7
Journeyman III

Re: Application install: install package failure

Update: Just performed a clean install Windows 10 Pro.

-Completely formatted HD

-Using brand new SSD 120GB

-Re-installed Windows 10

Same results. How is this possible?

error.jpg

Please some assistance would be awesome! Help!

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backFireX64
Forerunner

Re: Application install: install package failure

Read this please:

Windows® 10 Driver Support for Discrete AMD Radeon™ Graphics Products

and this:

FAQ: Windows® 10 Driver and AMD Graphics Product Compatibility

Or use the link you posted and go to the supported products tab.

In short, it is a legacy gpu with limited support, so the latest drivers won't be compatible with the HD3450. Use windows update instead.

Given the chance, i suggest to upgrade to HD5000 or above, preferably with an R7 or R9 200/ 300 series.

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backFireX64
Forerunner

Re: Application install: install package failure

Read this carefully please:

Driver Support for AMD Radeon™ HD 4000, HD 3000, HD 2000 and older Series

Replying to yourself and ignoring a fellow AMD user that took the time and tried to help you out by explaining the situation, even if i am giving 100% wrong advice,  is considered a bit rude, to say the least.

Just saying...

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