The reason I'm here, is that word round the campfire is the driver 19.2.1 for my R9 280x is suppose to optimize APEX LEGENDS, the new incredible BR everyone is doting on. Apparently, if you search for AMD drivers that work with Apex Legends, AMD released the 19.2.1 for the very purpose of optimization between card and game.
And to be clear, the game runs great on my potato rig...that's a non-issue...
The issue is that 1 out of 5 matches crashes. Always mid-game at random times. And it's harshing my vibe. This happened with 19.2.1 and the previous version (whatever that was).
19.2.2 is an optional driver as of now...should I try that? EDIT: I tried this .2.2 and it crashes also.
Win 10 64bit
AMD Radeon R9 280x (driver 19.2.1)
Please help me Obi Wan, you're my only hope. This game is the best BR to date...why is it the only one that crashes?
Thank you in advance.
Yes load 19.2.2 and do a clean install with the internet disconnected when you do.
Can you please be way more specific than crashes. What happens exactly? Exits out to desktop. Whole computer locks. Momentary screen black but still here audio etc.
Have you set you power limit slider in Radeon Settings to it's maximum? This often helps fix game crashing.
I've been giving Apex a chance but find it extremely boring.
You find Apex extremely boring? Dude...what do you need in life to excite you? Apex is a perfectly paced BR with excellent gunplay, gameplay, and mechanics. If this kind of game bores you, I'd seek professional guidance.
I'll try the power slider thing.
I'll also re-install the game. Not sure what the unplug the internet thing is about...can I even do that with an Origin game?
The game will crash mid-game by freezing the game for 5 seconds or so...then it crashes to desktop.
I don't like games that take a ton of time to load then gather your gear and then you get shot your done. Counter strike does this right IMHO. I prefer games like Battlfield, Killing Floor, Rainbow 6 Seige, Halo, Destiny 2, Titanfall 2. I love great single player campaigns like Tomb Raider, BioShock or Metro for instance. We all have our personal preferences that is why different game types exist. I have played most of the BR type games, and so far I don't find this game to bring anything new or better. Seems more drawn out for not much time actually playing the game. I get the Battle Royal is popular, but it's probably my least favorite game type. Again it's just my opinion. Not sure I need guidance because I don't like the types of games you do.
Thanks for the post.
If anyone is experiencing crashing on Apex, please provide the following information.
GPU: Eg Radeon VII
Driver: Eg 19.2.2
OS: Eg Win 10 1809
Reprouction Steps: Eg How to reproduce the crash (please be specific)
Video Settings Used: Please provide details of the imega quality settings used
Symptoms: Display will, at first, freeze, then both displays flash black, displays then both say "no signal", then recover, but then go black again, and say no signal. System becomes unresponsive, restart via power button necessary.
Edit: After building a new system with a Ryzen 2600 and my Radeon VII, only components the same between the two builds are the GPU and PSU, experiencing the same issue, but if I leave the computer alone on the black screen for about a minute, my system will start responding again. This is happening on both Apex Legends and The Division 2. If I don't use the "reset display driver" shortcut in windows (win+ctrl+shift+B) after I recover from the initial black screen, my system will repeatedly black screen.
Edit 2: New system running 19.3.2
GPU: Reference Radeon VII
Drive : 19.2.2
OS: Microsoft Windows 10 Pro 10.0.17763.316 (Win10 RS5)
Displays: 2 1080p@120hz displays via Display Port
Reproduction Steps: Play Apex, happens at random, sometimes not at all for hours, sometimes multiple times in an hour. Tried multiple Wattman settings, default, auto undervolt, manual undervolt. Happens on all. Junction temp never climbs above 100C
Video Settings Used: (Max)
Display freeze 2 sec and crashes without errors. 2 out of 3 matches crashes.
GPU: RX 470
Drive : 19.2.1, 19.2.2
OS: Windows 10 Pro 1809
Reproduction Steps: Play Apex, happens at random at the beginning or middle of the match
Video Settings Used: high (1080p)
try the 19.2.3 driver. There are reports of WOW for instance being fixed now and it wasn't in the release notes as fixed. maybe you will get lucky! report back if you do.
Been having this issue recently after I bought a Vega 64.
Replaced my GTX 970 with an Asus Strix Vega 64. When I was using the 970, the game only crashed the first week of release. The crash goes back to desktop without any "send error report" thingy appearing like it's a normal thing.
GPU: Asus Strix Vega 64
OS: Windows 10 Pro 1809
Reproduction steps: Game closes/crashes after plane drop, mid game and top 2 situations. Tried undervolting to 1100 and 1150mV, underclocking, adjusting game settings lower than my settings with the GTX 970 even, (pretty weird but) looked up to the sky while dropping to reduce GPU stress if that makes sense.
Video settings: Almost everything on High except for the shadows and in 4GB settings
I have this same card. At 100% they throttle like crazy. I use a custom fan curve which helps this a lot and makes my card very stable. Most RX 580 and 480s benefit from maximum power limit too. You should set it to it's maximum of 50 and leave it there. It uses the power dynamically so raising it doesn't mean it's always using it, only that it's available when it needs it. On your card yes 1425 what XFX says it will do OC'd as a guarantee. Mine does even better but as I said throttles badly, so use a custom fan and temp curve, and yes it will make the fan noisier. If you don't have good case ventilation you might consider opening the side of your case too. I am attaching my Wattman settings for reference. I would not overclock anything just set the power limit I have and the fan curve and see it that does not help. I am able to run Apex at 1440p at acceptable frame rates without crashing. Have I had some crashes yes, but it's game related crashes not my GPU. The game is still a bit buggy. I get the same crashes on my 2 nvidia rigs too.
GPU: AMD Radeon RX 480 4GB
OS. Microsoft Windows 10
Reproduction: happens randomly in game, sometimes immediately when I drop, sometimes during closing out screen, sometimes while running around, no clear indicator.
Video Settings Used: The lowest of low. Texture Streaming Budget 1-2GB, everything off or low , sometimes insta closes the game, sometimes display freeze and then crash.
Hello dear AMD community,
First of all
-OS: Windows 10 family latest version
-Reproduction step: Play and it'll happen randomly
-Video settings used: Everything in low, 8gb of VRAM, 1080p, also tried 720 but still same crashes.
Similar problems or crashes but nobody knows why only for amd graphics card owners happened in fortnite in the past. Don't get me wrong I know what Im saying.
I wonder if it is still really worth buying amd GPU's but at least I won't recommand it to anyone know.
Communication of fixes really poor.
I have no problems on any other games, playing overwatch at 300fps without any issue.
I have an RX 480 and here is what I did to attempt to solve the issue.
GPU: RX 470 4GB
OS: Windows 10 17134
Reproduction: It seems to happen at random, usually its during the game, but sometimes it happens during the initial jump. Game would freeze for a few seconds and then crash to desktop without any errors. The amount of crashes is very inconsistent, sometimes I won't have any crashes during the session, but sometimes it will happen in almost every game.
Video Settings: High graphics settings, Full screen mode, vsync set to triple buffering, 1920x1080 resolution.
I'm not having issues with this game (but have not played it a lot) so wondering if it a setting you have different than me. I see you say you are using VSync Triple Buffering. I have VSync disable. You might try changing a setting at a time in the game menu and see if one of them actually makes a difference in game stability.
I've tried multiple stuff, vsync does not seem to influence anything. On the other hand, I feel like I had considerably more crashes when i run in borderless fullscreen. Of course all of this is very anecdotal.
Most of the friends I play with use Nvidia cards and they're not complaining about random crashes.
It's unfortunate but true that many games optimize for the one team over the other. At this point most are optimizing for NVidia. It really give AMD an unfair black eye. AMD is up-to-date with true DX12 support, they have always contributed to and promoted open standards. So much of why games will run on NVidia is that instead of the game developers actually making sure they are following the DX standards they are actually coding for the GPU and and proprietary technologies. Such as CUDA and now RTX. The list goes on and on over the last 20+ years of NVidia trying to keep it unbalanced in their favor and not jumping on open standards that help the community as a whole.
That being said it doesn't excuse AMD for having almost uncountable issues with their drivers in how they control their own hardware not so much as the gaming drivers they seem overall pretty good. But again there are those handful of titles that just run better on NVidia and unfortunately some of those are some very popular games. I don't know if AMD cant or wont fix those issues. They have had plenty of time with many of those games to have it fixed if it is possible. Then you have games like Warcraft and more so with PUBG that are just bad engines that don't work great on anybody's hardware.
I currently have 10th gen Nvidia cards my first green cards in over 15 years. To be honest they work fantastic. The older game support though still sucks compared to AMD. I am actually picking up an RTX 2060 to try out, got it on an open box deal at Micro Center for under 300 bucks. I really am just wanting to verify for myself what it does at 1440p, I see a lot of conflicting information online in benchmarks. Will report back what I find.
I really have enjoyed supporting AMD, I love supporting the underdog. Plus the products were top notch for so long but this last 1.5 years since Wattman driver came out and the instability of the latest products. Plus the flagship products being so overpriced for the performance level. AMD is IMHO in bad need of a return to their roots, top notch products at a great price. I have not lost hope, I hope navi and beyond knocks our socks off. It's just been too long and too little at this point.
Same with me--exact description of occurrence.
ASRock Z77 MB
R9 280x (19.2.1--also had two versions back, as well as 19.1.1, and it still crashed the same ways)
If you crash and you enter to desktop without error there is no driver problem don't blame AMD, NVIDIA has exactly the same problem. Plenty of people have this issue including me. Developers know about it and there planning to fix it as soon as possible. Check EA's forums it's full of this crash thing
Don't get me wrong, I'm not trying to blame this one on AMD. As you said, game is crashing all over the place, I've tried multiple different "fixes" with no success. The problem is that nobody knows what exactly is causing the crashes, so I'm just checking and providing feedback where I can.
What led me to believe that it might be problem with AMD is that my friends with nvidia cards didn't complain about crashes.
Yes I understand that. Well, the only sure is that this annoying crash will be fixed. They already deployed a patch last week for PS4. The devs seems to know what their doing not like blueballs no worries from me just patience
Okay I have found something very interesting. I had made it through 10 minutes of a game, which is very seldom, then my game stuttered, froze and crashed. Weirdly enough, the game then reopened itself some 30 seconds later and continued from exactly where I crashed, except I was outside the circle and downed. I then made it to the end of that game, started a new one and the game crashed on landing, but this time didn't reopen. Anyone else experienced this?
I have managed to fix the game from crashing. I reverted to driver version 18.2.2. I done all the usual stuff such as repairing the game, cleaning the temporary Origin folder from within %appdata% and updating all other computer drivers such as the chipset.
I then launched the game with these launch options:
+fps_max 60 -refresh 60 -dev -console -preload -threads 4 -forcenovsync -fullscreen -high -dxlevel 95
Obviously change these settings as per your requirements. E.G. change - FPS/REFRESH/THREADS
Also it's worth mentioning that I run the game at 1080p in all Low settings except for Anti-Aliasing (x2) and Model Detail (Medium).
Hope this helps someone else too.
Wait, so what card do you have? I have an R9 280x...I can't find 18.2.2 on the AMD site for my card. For my card, rolling back to Win 8.1 gives me the driver: 17.7.1
Do I install that one?
If for some reason the link from the driver page isn't giving you a specific driver, look for the driver under another card choice. As long as it is a desktop driver not apu they are all the same. You can verify that it supports your card when downloaded by reading the release notes. Only issue you might have is if tried to load a driver that pre-dated your card. If you are having issues with the AMD site, guru3d_com has links to most of the older drivers too on their site.
I've tried 18.2.2 driver without any launch options and still have crashes, although I feel like they happen less often.
I'm currently trying to run with launch options and I did not have any crashes so far (in a 2 hour session), I'll update if crash occurs.
UPDATE: Game still randomly crashes.