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Drivers & Software

ouafnico
Adept I

Another RX 5700 XT with black screen/reboot problems

Hi,

Like almost people with this card I got a lot of random black screens/reboot while playing/benchmarking this card.

I'm using a MSI RX 5700 XT Gaming X.

Like a lot of people, I tried almost everything, WITHOUT SUCCESS :

- clean windows install
- downclock RAM
- downgrade PCI-E to 3.0
- underclock GPU to standard frequencies
- boost fan curve
- Use 2 separates 8pins cables for power
- Change driver version

It's completely random.

My hardware is all up-to-date for drivers. I don't have any bios updates from MSI.

According the number of people with this issue, can we have an official response from AMD and a fix?

Hardware:
- B550-itx/ac (no OC)
- Ryzen 7 5800X
- Cooler Master 850W 80+ Gold
- Corsair XMS 3200 16GB
- MSI RX 5700 XT Gaming X

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