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Adept I
Adept I

An AMD 7700 seems not working with X-Plane 10 and X-Plane 11 under Windows 10 Pro and mother card Asus Z170

For several months now, AMD has been walking me around with software updates and drivers for a 7700 connected to an Asus Z170 motherboard running Windows 10 Pro. Systematically, X-Plane 10 or 11 cause a black screen when the simulator is ready to be used. However, AMD has my email address provided along with its crash reports. I never get any response. New maps have been released. If they are incompatible with my Z170 and AMD is still serious, I don't see why I would buy a new card.

Does anyone have a serious solution?

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21 Replies
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Big Boss
Big Boss

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11 under Windows 10 Pro and mother card Asus Z170

The HD 7770 is rather old and new cards are dramatically more powerful

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Adept I
Adept I

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11 under Windows 10 Pro and mother card Asus Z170

Bonjour,

Il n'empêche que les réactions d'AMD jusqu'à présent par rapport à cette

carte et notamment son manque de franchise ne donnent pas envie

d'investir dans un matériel de la marque.

La société a pourtant eu mon adresse courriel lors des rapports de bugs

et aurait pu être beaucoup plus franche. Autant carrément préciser

qu'elle était incompatible avec ces softs plutôt que de faire semblant

de les corriger avec des patch.

C'est se moquer de ses (futurs?) clients et je ne sais pas si je vais du

coup investir dans une carte AMD.

JY V

Le 20/10/2020 à 03:06, hardcoregames™ a écrit :

>

Community <https://community.amd.com/?et=watches.email.thread>

>

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11

under Windows 10 Pro and mother card Asus Z170

in /Drivers & Software/

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Esteemed Contributor III

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11 under Windows 10 Pro and mother card Asus Z170

Need to translate your replies into English. I am using another computer which doesn't have my translator on it.

Here you can download the correct latest AMD Driver for your HD77xx GPU card: https://www.amd.com/en/support 

Here is the minimum System Requirements for X-Plane 10: https://www.x-plane.com/kb/x-plane-10-system-requirements/ 

And for X-Plane 11 System Requirements: https://www.x-plane.com/kb/x-plane-11-system-requirements/ 

Here is 5 years old article that shows what AMD GPU card supports some features of DX12: Exclusive: The Nvidia and AMD DirectX 12 Editorial - Complete DX12 Graphic Card List with Specificat... 

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Esteemed Contributor III

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11 under Windows 10 Pro and mother card Asus Z170

Download GPU-Z and see at the bottom of the image if OpenCL, OpenGL and 1 - 2 more boxes are checked marked.

This will indicate if your AMD driver is installed and working correctly.

Also will show Make & Model of your GPU card and AMD Version installed.

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Adept I
Adept I

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11 under Windows 10 Pro and mother card Asus Z170

Hello,

Nevertheless, AMD's reactions to this card to date, and in particular

its lack of honesty, do not make people want to invest in the brand's

equipment.

However, the company did get my email address when I reported bugs and

could have been much more frank. I might as well have said that it was

incompatible with these softs rather than pretending to fix them with

patches.

It's making fun of its (future?) customers and I don't know if I'm going

to invest in an AMD card.

Bonjour,

Il n'empêche que les réactions d'AMD jusqu'à présent par rapport à cette

carte et notamment son manque de franchise ne donnent pas envie

d'investir dans un matériel de la marque.

La société a pourtant eu mon adresse courriel lors des rapports de bugs

et aurait pu être beaucoup plus franche. Autant carrément préciser

qu'elle était incompatible avec ces softs plutôt que de faire semblant

de les corriger avec des patch.

C'est se moquer de ses (futurs?) clients et je ne sais pas si je vais du

coup investir dans une carte AMD.

JY V

Le 20/10/2020 à 03:06, hardcoregames™ a écrit :

>

Community <https://community.amd.com/?et=watches.email.thread>

>

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11

under Windows 10 Pro and mother card Asus Z170

in /Drivers & Software/

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Adept I
Adept I

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11 under Windows 10 Pro and mother card Asus Z170

Hi,

Even with the last beta driver, X-plane (10 or 11) doesn't work

JY

Le 21/10/2020 à 15:24, elstaci a écrit :

>

Community <https://community.amd.com/?et=watches.email.thread>

>

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11

under Windows 10 Pro and mother card Asus Z170

in /Drivers & Software/

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Highlighted
Big Boss
Big Boss

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11 under Windows 10 Pro and mother card Asus Z170

Modern processors such as the Ryzen 3000 lineup are better suited to CPU bound games.  The turbo boost can take the CPU above 4 GHz which does help with some demanding games.

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Highlighted
Adept I
Adept I

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11 under Windows 10 Pro and mother card Asus Z170

So I put all AMD in a garbage and probably buy a new card from a other

manufacturer who could directly answer?

Le 21/10/2020 à 16:34, hardcoregames™ a écrit :

>

Community <https://community.amd.com/?et=watches.email.thread>

>

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11

under Windows 10 Pro and mother card Asus Z170

in /Drivers & Software/

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Esteemed Contributor III

Re: An AMD 7700 seems not working with X-Plane 10 and X-Plane 11 under Windows 10 Pro and mother card Asus Z170

By your GPU-Z image, the AMD driver is correctly installed and all the appropriate boxes are checked marked at the bottom.

I see that you have a Asus HD7770 GPU card.

Here is the latest  AMD Driver for your HD 7770 GPU card: https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-7000-series/amd-radeon-hd-7770-g...

If the latest doesn't work then try installing a Previous AMD Driver and see if it starts working again from here: https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-hd/amd-radeon-hd-7000-series/amd...  (The oldest is from 01/2020).

If you need to try something older than 01/2020 go here : Videocards - ATI Catalyst Windows 7 | 8 | 10 

Asus doesn't have any AMD Drivers to download except a BIOS version to convert your GPU card to work strictly in a UEFI Motherboard but not legacy.

So if you have a Legacy Mode Motherboard don't update the BIOS!.  You won't be able to install the Legacy GPU BIOS once you update to the UEFI BIOS version according to Asus Support.

IF you still are having issues try stress testing your GPU card to see if it is failing using OCCT or Furmark Fuzzy Donut Stress test.

See if it passes the stress test without any issues. 

If it passes all stress tests, Then it seems to indicate the GPU or Programs are not compatible with each other. Have you tried to contact the software Support for help or posted your question at the software's Forum to see if anyone else is having the same or similar issues?

 

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