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Drivers & Software

Paan
Adept III

AMDWDDMG Problem

Hello.

 

Device PCI\VEN_1002&DEV_73DF&SUBSYS_E4451DA2&REV_C1\6&174d5041&0&00000019 had a problem starting.

Driver Name: oem4.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: amdwddmg
Lower Filters:
Upper Filters:
Problem: 0x0
Problem Status: 0xC00000E5

My SPec ; MSI X570 GAMING PRO CARBON PLUS (NEW)

RAM ; G.SKILL 8GBX2 3600MHZ

GPU ; RX 6700 XT (NEW)

PSU ; SUPERFLOWER LEADEX 3 850W (NEW)

ALL TEMP IS NORMAL GPU MAX AT 65c, CPU AT 70c while ingame.

can anyone help me with this error?

Reinstall windows done, ddu gpu driver done, still got a problem. i got this error when playing CONTROL, GTA5.  but when im playing warzone there was no error.? can someone help me out here. thanks

15 Replies

What type of crash is happening and does the timeline correspond to the event time ?

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, Aorus gen4 1tb, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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Black screen and then go back to windows and radeon software restart. Its a radeon wattman.  I only tune my gpu fans in rad software. 

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Paan
Adept III

Faulting application name: Radeonsoftware.exe, version: 10.1.2.1936, time stamp: 0x62f40a54
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1889, time stamp: 0xe9ede6d6
Exception code: 0xc0000602
Fault offset: 0x000000000010fb62
Faulting process id: 0x34f0
Faulting application start time: 0x01d8b2f5d19c9039
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: a62671bc-c9f4-499c-a9d1-e4a064d3314c
Faulting package full name:
Faulting package-relative application ID:

another weird thing "Application Control_DX12.e has been blocked from accessing Graphics hardware. 

AMD RADEON 22.8.1. but still if i install WHQL Driver same thing will happen.

another error while playing control for like 20mins +-

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Paan
Adept III

So. My solution for all this crash from amd radeon software was disabling AMD Crash Defenser Service in Startup. Now i can play without a problem.

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For me this didn't worked, i've been tried every socalled "solved solution" nothing worked, next thing to do is buy new desktop.

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Yup didnt work on some games..becoz when i played FARC CRY 6 it happen again. And i disable XMP 3600mhz and set manual to 3200mhz. And it work. And im also set VSYNC TO ALWAYS ON in adrenalin.

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it is related to reporting system only, like auto mail, i dont think it is related to HW and driver itself( on gaming, for an example)

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Bro, Disabling on start up or also service status stoped?

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yup disabling on startup. btw what happen to your system. can u detail ur spec. can u attach event viewer error. so far my driver is good. my last fix was disable XMP and manual tune to 3400mhz. it doesnt effect much FPS. and my cpu was R7 5800x. not sure other CPU. they were all connected. so sometime its not driver or gpu. 

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Hey can you help me everytime i download adrenaline software driver my screent goes blank I've been suffering for 3 months i cant play games with my graphics card because of this reason it keeps going black screen when im installing the driver 

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Hi. Did u use DDU b4 install new driver

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i dont have AMD Crash Defender Service in my startup, everytime i open AMD Andrenaline system its crashed (screen went black and auto restart)

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Hi can u put ur system spec. Ur system doesnt suppose to restart itself when u try to open the APP. Have u tried DDU. Is it new system or u replace ur gpu.

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Rospasetä
Journeyman III

I've been trying to work this around, only so far working (1 amdwddg crash), is download and install older drivers for me is 22.7.1

Try different version if crash happens.

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Paan
Adept III

If ur system crash with amdwddmg. Do mind check ur windows up to date, please use DDU if u replace ur gpu with a new one, make ur system to default in bios and adrenalin software no OC, check ur ram QVL list with mobo manufactured, make sure ur PSU is enough to support ur gpu power and no faulty cable, lastly if driver version is a problem try to install older driver 1 by 1 from 23.8.1 WHQL only. If 1 one of those still had a problem it was ur gpu faulty if it new then u can check with ur vendor and change to a new one. I hope this can help u guys a bit. 

 

R7 5800X | RX6900XT | DDR43.6KMHZ 32GB | MSI MPG CARBON | 850W 80+G

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