Drivers & Software

[katzmaa]

On any graphics setting (low to ultra) Graphic intensive games cause a blue screen of death citing memory issues for the GPU. I've never submitted to a form so please let me know what info needs to be provided to get proper advice, thanks all! (I've combed this forum for a similar issue and have been unable. If there is a similar post I'll happily take a link.) 

Driver Version: 20.11.2 (Issue can be recreated on older drivers, I have tested). 

[Earnhardt]

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[katzmaa]

Thank you so much for that link, I'm sorry I missed that. Here is the information, thanks again!

Issue Expanded: 

To reproduce the BSOD, I play COD Black Ops on any graphics setting. The first round of multiplayer goes fine, but when loading into a second match, upon the loading screen the system Blue screens and crashes. Upon automatic restart the image on screen is fuzz, black and white and all around very messed up. 

Computer Specs:

• AMD Graphics Card Make & Model
  • Radeon VII
• Desktop or Laptop System
  • Desktop 
• Operating System
  • Windows 10 64bit 19041 Build
• Driver version installed
  • Radeon Software Adrenaline 20.11.2
• Display Make and model and connection/adapter in use, resolution, and refresh rate.
  • MSI Optix MAG341CQ 3440x1440 @100Hz Freesync to HDMI adapter
• CPU/APU Make and model number
  • Intel Core I7-9700K CPU @3.6 GHz
• Motherboard Make & Model + Bios Revision
  • Asus TUF Z390M-PRO GAMING (WI-FI) + BIOS rev X.0x 
• Power Supply Unit Make & Model + Wattage
  • Corsair SF-750W 
• System Memory Make & Model + Frequency
  • Corsair Vengeance LPX 32GB (2 x 16 GB) DDR4 DRAM 3200MHz