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Drivers & Software

erdiyavuz19
Journeyman III

AMD USB Connectivity Issue

Hi,

I purchased a desktop computer with an AMD processor 8 months ago. Unfortunately, I'm having USB Connectivity issues since the first day. I read all discussions and tried everything including the BIOS update which claims the bug fix. However, this issue is still not fixed. My USB devices disconnect randomly and basically, they are unusable. This happens with all devices (mouse, keyboard, wireless adapter, etc.).

My Desktop:
AMD Ryzen 5 5600X MPK 3.7GHz-4.6GHz
Gigabyte B450M S2H AMD B450
XFX Speedster SWFT 309 AMD Radeon RX 6700 XT

Reference Article: https://community.amd.com/t5/knowledge-base/updated-agesa-coming-for-intermittent-usb-connectivity/t...

Kind regards,
Erdi Yavuz

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2 Replies
vialli100
Forerunner

If you purchased it prebuilt, take it back and complain..

Ask them to fix it..

AMD Ryzen 7 3700x, Asus Tuf Gaming RX 6700 XT, Asus TUF Gaming x570 Plus, 32gb G.Skill TZ neo 3600mhz, Samsung 980pro 1tb NVME, Samsung 970 EVO Plus 1tb NVME, Lian Li Galahad AIO 240mm, Antec Titanium 1kw.
joaomlr
Journeyman III

did u fix it? i'm having the same issue

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