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Drivers & Software

sonic67
Adept II

AMD Switchable graphics - why some programs are locked?

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I have a laptop with an intel CPU/GPU combo (i7-4810Q) and a Discrete/Hybrid AMD Radeon HD 8790M.

I have installed the latest Radeon Software (20.3.1) and under "Switchable Graphics" I have a few programs that have a "lock" on them. See attached. I am interested especially in PDR.exe to be associated with the "High Performance" GPU. It is a video editing software that cannot use the AMD hardware.

 

Can anyone explain why is that locked?

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colesdav
MVP

Re: AMD Switchable graphics - why some programs are locked?

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Have you seen this video - it is for an Nvidia GPU where Nvidia Control Panel is unable to make Cyberlink Power Director use the Discrete Laptop Graphics either.

Make CyberLink PowerDirector use dedicated graphics card - YouTube 

It looks like you have to use the following setttings on your laptop:
Display Settings -> Graphics Settings and choose which GPU the application should run on.
Since I have a desktop PC with multiple GPUs attached - it is selecting the two RX Vega (64 & 56 in this case) that I have attached. I also have an R9 390X and an Nvidia RTX2080 OC connected so i will have to work out how to set a low power and a high power GPU in that case.

Here is what I see.

pastedImage_2.png



Maybe you have already tried this solution out.

Bye.

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25 Replies
kingfish
MVP

Re: AMD Switchable graphics - why some programs are locked?

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I know nothing about PDR, but if it is a OGL application, laptops will use the integrated graphics by default.

Here is a old post from HP...all laptops are the same:

HP Notebook PCs - OpenGL Applications Cannot Use Discrete GPU with Intel + AMD Switchable Graphics |... 

sonic67
Adept II

Re: AMD Switchable graphics - why some programs are locked?

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It has an OpenCL option... that can be deactivated. No OpenGL though.

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kingfish
MVP

Re: AMD Switchable graphics - why some programs are locked?

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You should ask the laptop manufacturer..use their support venue.

Edit: You can try disabling the on-board/integrated/switchable graphics and force the laptop to use the discrete graphics...this is done in the bios. The HP article describes the process.

Check for a bios update from the manufacturer.

sonic67
Adept II

Re: AMD Switchable graphics - why some programs are locked?

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There isn't such an option in BIOS. Probably there isn't the actual hardware like on the HP laptops that you quote.

My laptop it's a Dell Latitude E6540.

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kingfish
MVP

Re: AMD Switchable graphics - why some programs are locked?

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sonic67
Adept II

Re: AMD Switchable graphics - why some programs are locked?

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Yes,I have installed the latest one from Dec 2019.

Also I am confused what that missing OpenGL API is, because supposedly I have OpenGL installed:

amd5.PNG

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kingfish
MVP

Re: AMD Switchable graphics - why some programs are locked?

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Notice the absence of OGL on the discrete card you posted. This is something laptop manufacturers decide....

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colesdav
MVP

Re: AMD Switchable graphics - why some programs are locked?

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Hello.

Do you know what the PDR.exe executable is?

A quick search seems to indicate it is most likely CyberLink Power Director version 15 executable.

Is that software installed on your laptop?

If that is correct then exit the software / kill it first.

Then try mouse Right Click on the launch Icon for the program and select "Run as Administrator".

Then open AMD Radeon  Settings and go to "Switchable Graphics" options and see if it is unlocked.

Bye.

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sonic67
Adept II

Re: AMD Switchable graphics - why some programs are locked?

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It is Power Director version 18 (current one). It won't have available the encoding hardware acceleration available for this card.